Eduardo
Miami,#2REBUTTAL Owner of company
Mon, June 15, 2015
Unfortunately anyone can make a claim on ripoff report, even people who are not our clients and have no merit with their claims.
Bottom Line:
If this claimant's claims had any merit, there would be significant legal and civil repercussions for our company. We encourage the complainant to file the complaint with the state at, Florida Real Estate http://www.myfloridalicense.com/dbpr/re/complaint.html
In addition, a complaint can be filed with the board of Realtors, for violation of ethics.
http://www.miamire.com/miami-membership/ethics/complaint
Both of these entities govern our actions as a real estate brokerage. FREC would likely revoke our license for such activity, if the claimant could provide any evidence to support this defamation of our reputation.
3rd option, the claimant should call the police and press charged for criminal activities against us. If the claims are accurate, we can be charged with theft, breaking and entering, and more.
This is a false claim:
"...responsible for the security of my residence while under their management. My residence was ransacked, with over $10,000.00 in theft of personal property, and extensive damage to the dwelling, that occurred while in the care, custody & control...."
Truth:
We does not engage in rental management agreements with owners. We did not represent this claimant is any way. We request that the claimant provide proof of any agreement with us to support such a claim.
Another False Claim:
" This company allowed an eviction to proceed, without any notice whatsoever to the residential occupant, and did enable a break-in of the residence in order to remove property, incurring significant damage to said personal property. Irreparable damage occurred to the personal property that was removed from the residence in addition to the theft of property."
Truth:
We did not allow the eviction. We are present when an eviction takes place. The Sheriff's Office is the department responsible for carrying out the eviction. The eviction was carried out in a manner prescribed by the law including all legal notices. The Sheriff is carrying out the order of the court. We do not file evictions. All of the evictions are handled by our bank client attorney’s offices.
Background to the story:
We do not have the address of the property, so we are not exactly sure which property this is regarding. We believe that claim was made by an occupant of a home that was foreclosed on. After a foreclosure is completed the foreclosing party is still required to legally take possession of the home. There are only two ways of legally accomplish legal possession with the occupants. One option is voluntary moving, usually involving an agreement and an incentive for the occupant, "cash for keys' or "relocation assistance”. The other option is "writ of possession", provided by the courts through a legal filing of an eviction. Most occupants are proactive and take the option for “cash for keys” and voluntarily move. In some rare cases, the occupant ignores the attempts to communicate, ignores all of the legal filings and notices provided by the court and the eviction is inevitable. If and eviction occurs and personal property is found in the home at the time of the eviction, the law requires that the items be moved to the front of the home. Foreclosure and evictions are highly unfortunate outcomes. There are many alternatives to foreclosure and eviction. We do our part to information and education on avoiding foreclosure and evictions.
We are compassionate about the financial impact the foreclosures and evictions have on families. We care about our industry, homeowner rights, homeownership, tenant rights and the communities we serve. The broker and founder of 5 Diamond has held leadership positions at the Miami Association of Realtors. He also led the formation of the South Florida chapter of the NAHREP (National Association of Hispanic Real Estate Professional).
NAHREP's Mission is to advance sustainable Hispanic homeownership. NAHREP accomplishes its mission by:
Patrick E Hartley
Phoenix,#3REBUTTAL Owner of company
Mon, May 04, 2015
I am Patrick E. Hartley and I did in fact, represent Ms. Bronte's son in his Social Security Disability case. On the night before the hearing I called her son and advised that I had erred in my scheduling. I had written all 3 hearings I had for the day as being at the same office, but I had made a mistake. I had 2 cases scheduled at the North Phoenix ODAR and the case with her son at the Phoenix ODAR, many miles distant. I asked her son to request a Continuance and we would ask for a new date in the future for his hearing since I had a legitimate conflict and could not be in two places at once.
That evening I left a voice mail message for the Judge and faxed copies of my two scheduled hearings at the other office and repeated my request for a continuance. Instead, the Judge decided to go ahead with the hearing, granted the case, and disapproved of my Fee Agreement in the matter since I did not attend the Hearing.
Feeling that I had just cause for an appeal, I contacted the Office of the Regional Chief Judge in San Francisco and pleaded my case. They fully investigated all the evidence of what had actually happened and decided in my favor, granting me the Fee that had been denied by the Judge.
This is when Ms. Bronte contacted me and demanded that I return the Fee to her, saying that I had obtained it illegally at best, and immorally at the least. I advised that the Decision of the Regional Chief Judge was noted to be Final and Unappealable.
This is when Ms. Bronte began a campaign to damage my reputation, have me removed from the ability to represent Clients before the Social Security Administration, contacted Law Enforcement, the Office of the State Attorney General, etc.
She also filed a complaint with the Better Business Bureau, which is her right. I responded to that complaint and provided the BBB with supporting documentation regarding my response to Ms. Bronte. On 3/4/15 they sent a letter regarding Compliant ID # 10294150 and stated that "...the response from your company addressed the disputed issues and exhibited a reasonable effort to resolve the issues presented. While the consumer has not expressed satisfaction with this outcome, BBB has decided to close the complaint and not pursue it further..." As of this date the rating of Southwest Disability Advocates, LLC by BBB is "A" with one complaint (this one) filed in the past three years.
I regret this matter could not be resolved amicably. I remain ready and able to serve those who have applied for Social Security Disability benefits, as I have done for the past 13 years.