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  • Report:  #1113365

Complaint Review: © 2013 True Beauty Media LLC o/a Skin HD

© 2013 True Beauty Media LLC o/a Skin HD Skin HDRadiant Skincare BUYER BEWARE DO NOT DO BUSINESS WITH THIS COMPANY-ITS A RIP OFF Zionsville Indiana

  • Reported By:
    tlf — Coral Springs Florida
  • Submitted:
    Mon, January 06, 2014
  • Updated:
    Thu, May 08, 2014
  • © 2013 True Beauty Media LLC o/a Skin HD
    Skin HD, 7014 HUNT CLUB RD
    Zionsville, Indiana
    USA
  • Phone:
    8882130671
  • Category:
    Internet Fraud
*Consumer Comment: Skin HD / Vitaskin *Consumer Comment: Thanks for the phone #

Purchased a trial sample of skin care that was actually listed on my facebook feed as being endorsed by Dr. Oz. Impressed by the propaganda I signed up for a 10-day trial.

I never received the trial.  However about 10+ days later I noticed a charge in the amount of 89.73 deducted from my credit card.  Keep in mind I never received the product. 

When I called the 800# on the transaction supplied to my bank to inquire as to why they were charging me for something I never received I was on hold in their queue for 1 hour and 15 minutes.  I actually do not believe anyone truly picks up the lines.  I tried several more times throughout the day again with no luck, I did select the option to leave my information but I am not holding my breathe anyone will call me back.

Upon further research it is clear this is a scam.  I never got the product but they charged my account.  Additionally, there is no valid phone number or true website now that I am digging deeper. 

I filed a complaint with the FTC and I am disputing with my bank.  Expensive lesson to learn.  

The company goes by a few names, SkinHD, and Radiant Skin care and True Beauty Media LLC o/a Skin HD . 

Please watch those Dr. Oz ads and more importantly when they offer you a product for only shipping and handling.  Lesson Learned but I would hate for anyone else to get taken like I did. 

 

2 Updates & Rebuttals

Patty Z

San Diego,
California,

Thanks for the phone #

#3Consumer Comment

Mon, May 05, 2014

I, too, didn't realize that I was getting a trial that had to be returned or cancelled in 14 days.  I called the # you indicated. They reduced my 1st bill  by 50% and my ongoing order by 75%. I'll give it another month to see if I like the product well enough to bay $22 per month.

kdy30

Antioch,
Tennessee,

Skin HD / Vitaskin

#3Consumer Comment

Fri, February 07, 2014

 My wife also having problems with this company.  A representative at our bank was able to track down a phone # for Skin HD.  (888-234-2832)   The first option in their automated system is to cancel your 'membership' ... that should tell you something.

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