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*E-PRO, EPROAUCTION THEY DID NOT CANCEL, WHEN ASKED, LOST ALMOST $250 OREM Utah
I responded to their FREE offer to start an internet business. Their FREE offer asked for $1.95 S&H by Credit Card.
Called to cancel on Sept. 26, 2006. They offered a free one month, since "they could not refund the $49.95 they had charged to my card."
I told them that I was disabled and could NOT afford $4.95 per month and that I was NOT interested in their FREE month."
The CSR let me to believe that they had canceled, as per my request. So they did not charge me on Oct. 14, 2006.
I expected that to be the end, never realizing that my account would be charged again in November, December, January, and February 2007!
Their last charge over-drafted my account--costing me $29!
My call today, Feb. 26, 2007, resulted in a half (+) hr. of arguing and NO willingness to correct the loss or even to connect me with a supervisor.
When supervisor JM finally answered, he only offered to cancel the account with conf.#1296427, but NO refund.
Brent E
TIGARD, Oregon
U.S.A.