Complaint Review: "Inspect my ride"

We regret that your experience with InspectMyRide was not to your satisfaction. With the Premium Inspection you purchased, which is performed by a professional automotive inspector, you should have received a photo package of more than 20 digital images, including those detailing any damage or scratches to the vehicle. While we do not caption photos, we show a comprehensive visual overview of the car that our customers find very helpful. Typically, if we do find damage of any kind we will take a photo of it and feature a ruler showing the length and width of the dent, ding or scratch with a label indicating its location (ex. left fender, right front door, etc). We  also include a comprehensive visual inspection report, a complete Auto Check Vehicle History Report and a test drive (if conditions and the seller allow) to give you a solid assessment of the vehicle's condition. We do our best to please every customer and strive to surpass your expectations. While it is not our policy for customers to speak directly with inspectors (who are generally traveling and inspecting other vehicles), we want you have a positive experience. Please email us directly at help@inspectmyride.com and we will do what we can to resolve any outstanding issues.