Complaint Review: beauty wrinkle cream

I ordered the beauty wrinkle reducer & beauty serum for the cost of shipping-$3.95 & $4.95.  Sixteen days later I was charged $99.95. I called the company. I had to cancel my 'subscription' in 15 days or pay up every month. I had not yet opened the creams so they said I could mail them back for a refund & will not be charged anymore. Three days later I was charged $89.95 for the serum. I called back. Oh, sorry. Our mistake. They have verified that they have received the products back & keep telling me I am getting a refund but thats a lie. This started on January 9, 2017. It is now March 28, 2017. I have now contacted the Better Business Bureau. Wish me luck & don't make the same mistake.