Complaint Review: TFSupplements

 I placed an order 12 Days ago and it still has not arrived. I emailed an received no response. I called and the lady today told me there was a glitch in there system and it did not process all the cards. She didn't call me to let me know because "they dont like to bother people during the work day". She said she emailed me yet could not provide proof and then further said "a lot of times there emails dont arrive because it business to business email". That makes a ton of sense!

I told her repeatedly let me talk so I could explain their system didn’t work, their emails don’t work, their people don’t call people back and she kept talking over me. She then went on to tell me "she was not going to let me talk. Shes the manager and they do over 1k orders per day. If an order slips through there is nothing they can do about it". They never once apologized or offered to make up for the problem which is 100% on their end.

I used to order from this company all the time but after how rude there customer service was, lack of help to my problem, and complete disrespect for allowing me to even talk I would never recommend them again. TFsupplements obviously cannot keep up with orders or customer service. Those are 2 things I personally believe will make a company sink or swim. TFsupplements has lost my respect, referrals, and business for life.