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  • Report:  #881366

Complaint Review: vechiclehistoryreport.com

 vechiclehistoryreport.com vehiclehistory247.com carinfo1.com SCAM! Tell you can get Vechicle report for $1.00. Billed credit card for $29.95 although couldn't find  Internet

  • Reported By:
    Ironman — Duncan Oklahoma United States of America
  • Submitted:
    Fri, May 11, 2012
  • Updated:
    Sat, February 27, 2016
  • vechiclehistoryreport.com
    Salt lake city UT. Internet
    Internet
    United States of America
  • Phone:
    1-888 613 1485
  • Category:

Thought I was buying a vechicle report for a $1.00 , but was billed $29.95 even though report said it was unable to find such vin#. After calling and questioning billing was told it was a 7 day trai for $2.95 not $1.00. Was told I was billed the $29.95 because I didn't cancel my trail period after the 7 days and that was there terms of agreement which I don't recall seeing anywhere in the request. If this isn't a scam or ripoff I don't know what is. No name of company shows on billing, just car report, Although it does have a phone#. The 2ND report I did , did show the $29.95 but that was for new members , but showed I had a credit (couldn't find vin on first requst a month earlier ?) so I didn't expect to be charged the $29.95. I This company seems to have several listings under other names, carinfo1.com seems to be name they'll tieded to. They seem to have a lot of fine print if you can find it. Also when you call customer service they'll hard to understand and was told to call back LATER ???!!!

1 Updates & Rebuttals


JoshCustomerService

Denver,
Colorado,
United States of America

Misleading Information - Customer Service

#2UPDATE Employee

Mon, May 14, 2012

Hello,

I am Josh from Vehicle History Lookup (Carinfo1), the customer service manager. I have read your post and see you have concerns
regarding vehiclehistory247.com and vehiclehistoryreport.com. I believe there has been a mistake and would like to inform you that this is not our company(carinfo1) and we not offer a trial membership or charge $29.95. If you need additional
supporting documents or any other information, please contact me personally at josh@vehiclehistorylookup.com .

We want resolve this issue at the soonest time possible.

Thank you for your time,

Josh (Customer Service Manager)

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