(Pharmacy Cards) Interbill Limited took my money from my account, but used my fiance's name to authorize it when he wasn't even on my account. Rip-off! Regina Saskatchewan *EDitor's Suggestions on how to get your money back!
Actually, Pharmacy Cards is not the one stealing from people's accounts. It's really a scammed business called Interbill Limited. When they debit your account it's Interbill Limited taking your money. Not Pharmacy Cards. That's just a hoax.
They debited my checking account on March 4, 2004 in the amount of $139.00, but they used my fiance's whole name. My fiance' is not even on my account. But they said that he authorized it when I know for a fact he didn't.
We are on medicaid and we don't need a pharmacy card. This place needs to be shut down ASAP and every employee who works for this company needs to be fired.
CLICK here to see why we deleted either a phone number, link or e-mail address from this Report.
Please whoever reads this please feel free to e-mail me at (e-mail address removed by ripoffreport.com. You may respond to this report by clicking on the REBUTTAL button.) so that we can get together and bring this company down once and for all. The more people we can get together the better chance we have to save other poeple out there from this scam.
Staci
Milford, Ohio
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information
3 Updates & Rebuttals
Lana
Brighton,Massachusetts,
U.S.A.
Another victim of Interbill
#4Consumer Comment
Wed, April 14, 2004
I am another victim of Interbill. They charged $139.00 from my checking account which was closed so they deducted it out of my Savings account. When I called to find out what the charge was for they told me it woul;d be refunded to me in 15 Business days, that was March 6th, Today is April 14th I still have not received the money back yet. When I call the company the number is now disconnected. i called another number and they then told me that the company is now under investigation by the FCC for Fraud. If there is anything that I can do to help find these people or to press some kind of charges, please feel free to contact me.....
Forrest
North Bend,Washington,
U.S.A.
Need some info plaese, feeling that a certian bank
#4Consumer Comment
Fri, April 09, 2004
I just got a phone call from a friend of mine.
It seems they too just became a victim of Interbill Limited/Pharmacy Cards.com
The info I would like is some sort of contact info for the people that have posted or if you could give them mine.
I have a feeling that a certian bank (washington mutal in my friends case) may have been hacked or something similar, there has to be some commonality.
Suleka
Mount Laurel,New Jersey,
U.S.A.
This company did the same thing to me.
#4Consumer Comment
Wed, April 07, 2004
Over a month ago, 1 week of March to be exact, I got a letter from my bank stating that my account was overdrawn and I owed them money. Now this was a checking account was just keep afloat, I never used it, it just had a $100.00 in it so that I do not get charged any fees. I called my bank and I explained to them that I made NO purchases, did not authorize any purchases and there is no VISA debit card or a MAC card connected to this account, so there is no way anyone could have charged anything. The rep at my bank checked everything out and by the end of the day we found out who it was.
We called the company first thing on Monday, since I found out about it on a Friday and they were closed on the weekend. When we called we spoke to a man who explained that they cannot give out any information on how they obtain their sources with regards to peoples' checking account numbers and names. The strange thing about everything was -- they had my old information not my new information.
Apparently, their company always sends out letters about themselves to people and it is up to us to call them within 15 days to cancel the account otherwise they charge your checking account - isn't this illegal??!?! I never received the letter because it went to my old address. Now bear in mind, I haven't lived at this address for over two years.
My bank has updated my billing address as well. So whoever lives at my old place thought it was junk and just threw it away. It could happen to anyone. All of us throw away junk mail NOT expecting to be charged for anything we do not want.
Any one would be furious...they sent their so called letter to an old address which means I never received anything from them and then they take money out of my account without notifying me!!!!
When we spoke to a rep over a month ago about it, he informed me and the lady from my bank that they will mail me a refund check and to please close my checking account to avoid any other unauthorized charges. I told him I was one step ahead of him I already closed the account.
I am on Medicaid which means I get my medicine for free why would I want to pay for them?
Four weeks passed by no check...I called them today...and I do not know who I spoke to, but the man was so rude and insulting, and he said that the man I spoke to over 4 weeks ago does not even work with the company anymore...did he even know who I spoke to? He kept taking his anger out on me and he said I do not know what I'm talking about. So now, the new story is apparently on the 1st of April, this idiot for a human told me, he got a note from the bank stating that I will have to file a dispute with my bank in order to get my refund and the bank will give me my money back. So that's what I did, I reported it as a fraudulent charge and now I'm getting my money back.
By the way, just to let you know..I spoke to a someone at that 888 number and he said this company no longer exists, they did not give them any information and they are advising everyone to file disputes. They did not leave them any forwarding information as well. The whole thing was a scam to get people's money!! I bet they got as much as they needed and closed down the company and ran off with people's money.