Complaint Review: "Wu-Yi Tea 12-Week Weight Loss Success Program From Sarah Nicholson Obesity Survivor...

I received the 2 week trial Wu-Li tea box from WuYi Source or EasyWeightLossTea.com for $35.oo plus tax, etc. There was no promised booklet in the package entitled, "The Shape Up Club...your Step by Step Roadmap to the Beautiful,Slim,Stunning Body you've Always Desired", nor was I able to contact the company to cancel.

When I called the 866 number for cancelling any further 'autoship' orders of tea, I was told on several occasions that there were technical phone difficulties and that I had to send an email in writing to "customersupport@gmail.com" but when I went there either it did not exist or I was ignored.I tried calling the phone number on the shipping package but that was a wrong number and the answer machine explained it was a private number that was not the WuYi tea company but had received hundreds of calls.

Bottom line: I do not want anymore tea and do not want my credit card charged by this company in the future. Since I am unable to cancel with this company, I have to write to Visa and explain what happened.

Anonymous
fort worth, Texas
U.S.A.