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  • Report:  #504807

Complaint Review: 1&1 Internet Inc. - Web Hosting Services And Domain Name Registration

1&1 Internet Inc. - Web Hosting Services And Domain Name Registration United Internet I registered a couple of domains with them hoping that a business idea would come to fruition. It did not. As I have done dozens of times the domains simply expire after the year is up and that's that Chesterbrook, Pennsylvania

  • Reported By:
    worryfreeworms — Westminster Colorado USA
  • Submitted:
    Tue, October 06, 2009
  • Updated:
    Tue, October 06, 2009
  • 1&1 Internet Inc. - Web Hosting Services And Domain Name Registration
    http://order.1and1.com
    Chesterbrook, Pennsylvania
    United States of America
  • Phone:
    6105601441
  • Category:
My name is Tony and I live in Colorado. I am contacting you about a company called 1&1 Internet Inc. in Chesterbrook, PA.  They are a subsidiary of a German owned company called United Internet.
 
I registered a couple of domains with them hoping that a business idea would come to fruition. It did not. As I have done dozens of times the domains simply expire after the year is up and that's that. Not with this company.
 
They insist that I agreed to an "auto-renewal". I never did, or see these "terms and conditions" when I used their service. I would have never done that. There are an abundance of reputable companies that register domains. They sent an invoice to an email address I simply do not use any more.
 
When I didn't respond they turned it over to a very aggressive and harassing collections agency called NCO Financial Systems INC. Their fees are for $18 and $19 dollars. I am guessing that most people just pay them to get rid of the hassle. I did a limited amount of research and found HUNDREDS of people they  have done this to.
 
Most of them had been hit with fees 3 to 5 times more than myself. If I have found HUNDREDS there are THOUSANDS of people they have done this to. If you take just 1000 (there are more) people they have done this to at $37 that comes to $37,000!
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