1-800-flowers Did not deliver what was advertised and did not take my complaint New York New York
I purchased a brightly colored bouquet of flowers to be sent to my mother in the UK, it was a large bouqet with about 20 multi colored flowers in a nice red vase.
What my mother received was a cheap skinny clear vase with 3 very dull flowers in it, which when my father sent me a photo of it didn't look anything like what I purchased online.
The real kicker was that on trying to submit a complaint to 1-800-flowers, through their own form on their website,I got back an email saying delivery to their email address custservice@reply.1800flowers.com failed.
Now to my mind a company that takes your money online and doesn't take your complaint online must be a scam. Now on investigation many many people have complained about this company yet the FBI seem to let them continue ... yet we continue to lose money by scammers.
1 Updates & Rebuttals
Tina Flowers
Carle Place,New York,
We are here to help!
#2UPDATE Employee
Tue, September 09, 2014
Please accept our sincerest apologies for the issue you have posted. Please email me at: wecare@1800flowers.com with: your name, the recipient’s name and the delivery date of your order. Please also include an email address and a contact phone number where you can be reached. Thank you. I look forward to hearing from you and resolving this for you promptly. - Tina Flowers