Complaint Review: 1 Stop Maintenance

I received an out-of-state call from a panicked Kerrie Boggs, asking that we perform janitorial services at a client here in South Carolina.   She was easily available throughout the course of the project, but would not return phone calls once payment time came around.  $140 may seem like a small sum, but if it is, why not simply pay up?  We are not a non-profit organization!

To make matters worse, company personnel often cover for her.  If I call the New York office, I'm told she's at the Ohio office; if I call the Ohio office, she's at the New York office.  I've called the same cell phone number I was given - and was met with voice mail every time.

On one occasion I was transferred to the comptroller and left a voice mail....which was also never returned.  When I pretended to be someone else, I finally got Kerrie on the line only to be told that the check is printed and sitting on "[the comptroller's] desk, waiting to be signed". Surely, it doesn't take this long to sign a check....  SMH

I called back today and learned that the comptroller was fired on the same day I left the voice mail for him to return my call.  Surprisingly, I still can't get Kerrie on the phone....and she still won't return voice mails.

I can't imagine how one might believe that poor business acumen will lead to success. 

If you're a business, looking to contract with 1stop, DON'T.  If you're a contractor, looking to sub-contract through 1stop, make them pay you upfront!