180fusion TRUSTED BUSINESS REVIEW: Customer Satisfaction Assurance. 180 Fusion’s executive team, employees committed to customer satisfaction. 180fusion’s dedication to client success, attention to client feedback drives focus on customer satisfaction.
I contracted 180 Fusion in July 2013 to increase the impressions and click-throughs on my website. Immediately my impressions and clicks went to zero. I have the 180 fusion reports that show zero of both for two months. I notified them that I wanted to cancel in early September, but they promised to do better. This was the third rep that I talked with in three months. The results never came. I again notified them that i was cancelling, but the bills kept coming but not the results. I no longer have access to my account to track results and I have taken over my Google ad campaign again. Yet the charges keep coming every month. I have a years worth of activity from by web hosting service to show the disastrous results that I am still recovering from.
1 Updates & Rebuttals
180Fusion Customer Care
Los Angeles,California,
I'm Glad we came to an Amicable Resolution.
#2UPDATE Employee
Wed, August 20, 2014
Hi Chucko,
Thank you for submitting an honest review here. In review of the situation above, we definitely wouldn’t hold you accountable for a situation where we didn’t provide any service.
I believe since your comments were posted here, we’ve had a chance to review directly with you and identify correct reporting that shows over 1100 clicks during your time with us. Also, we noted your dissatisfaction and offered a customer service based resolution. At this point, if there are any further concerns, we are happy to take your phone call or email. Contact us at support@180fusion.com or 877-678-4180 x805.
Sincerely,
180fusion Customer Care
877-678-4180 x805
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