1800flowers Dead Plants recieved for Valentines internet
I ordered a live plant to be delivered for valentines to my husband at work. I paid the extra fees for specific delivery date. The package arrived but the plant was dead. When I came home he had the plant sitting on the table and I was devestated. I immediately called the 1800flowers customer service number and was on hold for over an hour. I fianlly hung up and sent them an email. I did recieve a response but it was please tell me the number of the order we have two on file. I responded and sent pictures of my plant I am still waiting to get further response from them.
1 Updates & Rebuttals
Tina Flowers
Carle Place,New York,
We're Here to Help!
#2UPDATE Employee
Wed, February 26, 2014
Please accept our sincerest apologies for the issue you have posted. Please email me at: wecare@1800flowers.com with: your name, the recipient’s name and the delivery date of your order. Please also include an email address and a contact phone number where you can be reached. Thank you. I look forward to hearing from you and resolving this for you promptly. - Tina Flowers