Complaint Review: 1lap2go.com

They me tell you this is my email battle with this company because they have no true phone number and will only send rude emails,,, to you... if you like rude and do not care about timing for packages then take the risk...

1st email to them May 1, 2009
Hello,
I ordered a shirt from you and want to see the tracking number for it ups shipment

2nd email after no response
My name is Amy Zirkelbach please let me know tracking number...
just wondering when I will receive my order.... its been over a week... info below Date Fri Apr 24 17:37:38 EDT 2009
Ship to Amy Zirkelbach
Shipping Method: UPS Ground

email from them on May 3, 2009
Order is in shipping via USPS.
Thank You

3rd email sent on May 4, 2009
I would like to know what the tracking number is for my package... and why I got sa response back saying it was sent usps... I paid for UPS. It cost extra to send UPS and usually gets here faster too!!! what is going on with my package please respond asap and if sent usps where is my refund on my postage.....

They replied with....
USPS
420970629101148008600016022755
No,You paid for USPS. All orders under 1 pound as stated to you when you placed your order stated this. USPS is by far faster the UPS. What do you mean what is going on with your package? It is being shipped via USPS enroute to the address you supplied. Why would you be issued a refund when you where charged less for shipping USPS.
UPS Shipping cost $7.72. USPS cost $5.87. Saving of $1.85 for faster service.
You be sure to have a great day.
1LAP2GO

In the first order I asked for ups shipping. I have my receipt. I was simply stating that if I was charged for ups to refund my money back for this.. I received last night an email of the change in shipping/cost which is fine, but you should not offer ups if you are not going to use it... the whole reason I am contacting you... is because you offered ups which I trust more then the post office.. and it was not use. When I first received my receipt via email of my order It stated UPS Shipping and was charged 19.67. then a week went by and I contacted you asking for the tracking number because it has been a while an no package... (so I can track my package). I got a response back stating it was sent out USPS. Not explaination.... nothing... CAN YOU SEE WHY I WOULD BE SO UPSET.... The communication on this matter was horrible....my receipt is below
SpongeBob Face Toddler spftyts 1 11.95 Select Size = 2 Toddler
Child's Yellow T-shirt
Subtotal 11.95
Shipping 7.72
Total 19.67

They responded back
From: 1LAP2GO
Subject: Re: Re:
To: amyzirkelbach@verizon.net
Date: Monday, May 4, 2009, 10:42 AM

DELETE

they said DELETE as a response back not even helping me... how rude this is a business wow back customer service>>>>

so I responded back saying Whatever!!! meaning don't care anymore as long as my package is out finally a week later after ordering it. Yes they did not even send out the package till I contacted them!!!! and they sent a message again back stating this time

AUTO DELETE

so I sent an email back after the AUTO DELETE message saying...dude leave me alone already reported you...

they sent one back saying....

Re: Re:Monday, May 4, 2009 12:31 PM
From: "1LAP2GO" Add sender to ContactsTo: amyzirkelbach@verizon.netStop e-mailing us you need mental help.

All I wanted was a cute little spongebob shirt for my boys birthday party. I ordered the shirt 3 weeks before the party... It took 3 weeks for them to get the shirt to me... on top of that they sent it USPS instead od UPS... I was willing to pay the exta charge to make sure it was going to be here on time. I was not here on time and the told I was Mental... Nice company....I laughed it off on my facebook but will never buy from that company again... they are associated with Amazon.com too so watch out for 1lap2go.com

Zirkelbach's
Tualatin, Oregon
U.S.A.

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