Print the value of index0
  • Report:  #269720

Complaint Review: 1nutrition.com

1nutrition.com Bought over $83.00 USD worth of supplements that never arrived SINCE FEB 2007! Pascagula Missouri

  • Reported By:
    PATHUMTHANI Other
  • Submitted:
    Thu, August 23, 2007
  • Updated:
    Fri, June 13, 2008
  • 1nutrition.com
    1nutrition.com
    Pascagula, Missouri
    U.S.A.
  • Phone:
    800-590-6728
  • Category:

I ordered over $83.00 USD worth of supplements February of this year AND THEY HAVEN'T ARRIVED YET.

NO DELIVERY, NO FOLLOW-ON E-MAIL REPLIES, AND NO REFUND!

Initially, after ordering in February and waiting for the normal 2-3 week delivery time, I began e-mailing and calling the company to notify them that I hadn't received my order.

I couldn't get through on their phone lines. But a representative e-mailed a reply and wrote that they would see what they could do.

After 6 weeks I began calling and e-mailing (multiple times) again.

Both phone numbers listed on their website 1nutrition.com alternated from "no answer" to a fax line ("shaking-hands screech" tone).

My further, multiple e-mails via their "contact us" function on their website and the representative's e-mail address were never answered.

The least they could do is track (or trace) the shipment and tell me the status of my order - IF IT WAS EVER SHIPPED IN THE FIRST PLACE.

It's August -a full 6 months since I ordered the supplements - AND I STILL HAVE NO ORDER, NO REPLY, AND NO REFUND.

The last time I contacted them (using their "contact us" option on their website) was 2 days ago - STILL NO REPLY.

Again, the website of this company is 1nutrition.com

Carl
PATHUMTHANI
Thailand

1 Updates & Rebuttals


Justin

NORTH ARLINGTON,
New Jersey,
U.S.A.

I had the same problem but got it resolved

#2Consumer Suggestion

Thu, June 12, 2008

After some digging I called the number for RMS nutrition (228-769-8761) and she was very helpful in getting my order straightened out. I you are having problems with your shipment I would call the number provided.

Respond to this Report!