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  • Report:  #253404

Complaint Review: 1st National Processing Aka Ipayment

1st National Processing - Ipayment Ripoff 1st National Processing continues to charge me after cancelling the account 3 months ago Nationwide

  • Reported By:
    marina del rey California
  • Submitted:
    Sat, June 09, 2007
  • Updated:
    Tue, August 31, 2010

I had a merchant account with First National Processing (aka Ipayment) for three years and decided I didn't need it anymore. So I faxed a written request dated and signed as requested to cancel my account three months ago and just assumed they would do it.

I didn't notice that they were still charging me the $44.95 every month until just recently. I figure they owe me $135 so far. I faxed another request to cancel the account as soon as I found out they were still charging, but, won't know if they did until next month.

I actually found this site by searching 1st National Processing in order to get a phone number that I could call to make sure they cancelled the account and would not be charged again.

After reading the horror story someone else has had with this company, I won't bother trying to call them. I had to change my back account to prevent another company from ripping me off every month. So, I guess I'll have to do it again.

I would sure like to get my money back, but, I guess I should consider myself lucky that I nipped this one in the bud.

Larry
marina del rey, California
U.S.A.

1 Updates & Rebuttals


Mike

Syosset,
New York,
U.S.A.

THIS IS NOT 1ST NATIONAL PROCESSING NEW YORK

#2Consumer Comment

Tue, August 31, 2010

Please Note: This complaint is not from a client of 1st National Processing New York. 1st National Processing New York is an independent sales office and provide our own customer service to our clients. There are over 100 across the nation. Just like insurance brokers. The independent sales office who services this client obviously dropped the ball and did not help their merchant. Please don't be confused, this is another Independent Sales Office, not 1st National Processing New York. 

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