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  • Report:  #309097

Complaint Review: 1stchoicememory First Choice Memory SMK Superstore APCB Computer

1stchoicememory, First Choice Memory, SMK Superstore, APCB Computer, PCBBoost It's one and the same company! Rancho Santa Mangari, Trabuco Canyon California

  • Reported By:
    ***** Illinois
  • Submitted:
    Fri, February 15, 2008
  • Updated:
    Fri, February 15, 2008
  • 1stchoicememory, First Choice Memory, SMK Superstore, APCB Computer
    www.1stchoicememory.com
    Rancho Santa Mangari, Trabuco Canyon, California
    U.S.A.
  • Phone:
    800-487-1327
  • Category:

So here is my story... I have not received my product yet, and don't know if I am even open the package, because:

a) I received a shipment notification e mail with 2 different tracking numbers

b) I selected 4-6 business days shipping - it's been 5 already and it's friday, and USPS didn't ship it yet

c) The shipment e-mail was signed by SMK Superstore, and I bought my RAM from 1stchoicememory

d) Better yet, my billing statement (from the bank) shows another company - APCB COmputer or something to that extent.
If any of you would like to search those two companies, you will fing fraud alerts all over the internet.

e) 1stchoicememory.com has a BBB icon, but is not a member of BBB.

f) Their Better Business Bureau has two different reports for 1stchoicememory and Firts Choice Memory - the same company, different addresses.

g) Phone numbers listed on BBB website are all disconnected

h) I asked the company a question earlier on about getting a tracking number , this is what I said: "Hi, I was just wondering if I am going to get an actual tracking number for my order. I have only been able to check the status, which says that my oder has been processed and will arrive between 2/15-2/19. What about actually tracking my package? Please let me know if I can do that. Thanks!"
What I got in response (this is all there was in the email): "A delivery confirmation number will post to the site near the delivery date." Hmm... it doesn't really answer my question...

I emailed them asking why I am I doing business with 3 different companies, 2 of which have been reported on multiple times, I will see what their response will be.

I will post more when I am done dealing with them. Please beware and use your gut when shopping inline.

I didn't know much about computers (especially laptops), and their site had a nice memory match maker. Too bad I found out after placing the order, that I can get better memory on newegg for half the price of what I've been charged.

Mnsqz
*****, Illinois
U.S.A.

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