Complaint Review: 2-10 home buyers warranty

 2-10 home warranty rip off

June 2013 we puchased 2-10 with the purchase of our home.

In april my pool system broke down. I called 2-10 who sent not one but 3 different contractors to my home who stated "they can't work on it as it has a heat/cool pump they were not licenced for.

Finally a month later a contractor that can work on it can't do the work. 2-10 claims that they do not cover salt water systems. yet in the contact is doesn't state choline or salt water systems.

this is abiguous in nature. Had i had a choline system they would say the same thing.

now today my expansion tank on my hotwater tank failed.

Again I was told by 2-10 its not covered under section A4. that states this

service is specified covered under eligible equiptment if a system or item is not specified as covered then it is not eligible for service.

they don't list anything. they say pool equiptment is covered but don't state salt or chlorine . They say hot water tank but say nothing about the expansion tank. therefore not covered. 

so far this insurance has cost me. $300.00 for service calls, and 575.00 plus for the policy. Out of pocket for repairs they refuse to cover will be over 2000.00 Cost to me is now $2875.00

so lesson learned don't use 2-10 and if you do perhaps the thrid nut next to the everything will not be covered.

I have emailed them demanding a full refund on my policy which by the way is done as of May 31st.