Complaint Review: 21st Century Legal Services

21st century Legal Services aka Transition Corporation of America took $1500 from my family in April of 2009 for a loan modification on our mortgage.  We also had a notary come to our home.

We made 3 monthy payments to this "company" with post dated checks and didn't make our mortgage payments to prove we had a hardship.  This was all explained to us by a Michael Bates. 

Then in June, 3 months later, I never heard from them I had to jump through hoops to het anyone to call me or even speak to me on the phone.  I finally started speaking to a Yessica, who told me that my modification was almost complete. 

We them recieved a call telling us that 21st Century has merged with Transitional Corporation of America and gave us a new number.  I called and called finally a MONTH later I finally got through to a person.

They told me that I had to speak with my processor.  I told them that Yessica was my processor and they said she no longer works here.  We will take a message and get back to you.

In August we finally reached someone again and they told us we needed to make a mortgage payment because we were 4 months behind and they wanted us to only be 3 months behind.

In September I finally reached another processor named Tanisha who at the time was being trained by a Sherita.  We had recieved a paper from our mortgage company saying that they needed some documents faxed w/in 10 days or this "modification was denied." 

The problem was I had already done that in April! I tried calling Tanisha and I finally got her on the phone days later and she said that they would resubmit the modification to the lender.

I faxed everything to her on the 19th of September.  She said to give her a couple weeks so the lender had tine to process the information.  I never heard anything again.

I had tried callling and calling and calling..nothing. No one answered or lines were disconnected or busy.  I realized that I had this cell number for Tanisha.  So on October 29th I called it.

Spoke with Sherita.  She informed me that 21st Century Legal Services aka Transitional C orporation of America was shut down by the F.B.I. on September 23.

There was nothing that she could do.  I filed a grievence with the State Atty. General.