21st Mortgage Ruthless, Rude,Does not care about you your family or anyone!! Knoxville Tennessee
Anyone looking for a home loan? Turn away run don't walk. Don't look to this company for a home loan. They don't care about you.
While at work I was in accident and got hurt, and had to come home early. Upon arriving home I found that my wife was in the midst of a philological breakdown. While taking care of her and getting her some help I was notified that we where late on the payment. I Stated give me a day or so and let me figure out what's going on. That was fine. Then the next day I called 21st Mortgage and explained to them I would not be able to make a payment till next month. And when I did make a payment that it would be for Oct and Nov at one time. I was told that's not good enough.
After several attempts to try and work something out I was told there's nothing we can do. You Either send us the whole payment or we will foreclose. I asked So you will foreclose with being one month behind till I can make two payments. And was told yes. We don't care what problems your having.
After asking my wife about all this. She said she had talked to someone at 21st Mortgage and was told by this individual that she needed to get another job. And that we should be glad that 21st Mortgage took our loan and that we should also be glad that they where letting us live here. I think this is what went a head and pushed my wife over the edge.
THEY DO NOT CARE
Meoff, j
meridian, Mississippi
U.S.A.
4 Updates & Rebuttals
Silverado
Knoxville,Tennessee,
U.S.A.
Comment
#5UPDATE Employee
Thu, November 06, 2008
It is the policy of 21st mortgage to only address customer complaints in a confidential discussion with our customer. To appropriately respond to a complaint may require releasing confidential information, which is strictly forbidden under federal privacy regulations. We will attempt to contact the referenced customer to resolve this complaint.
Meoff, Jack
Meridian,Mississippi,
U.S.A.
That's the whole story. Nothing else to put.
#5Author of original report
Fri, October 31, 2008
That's the whole story. There's nothing else to put in the post. That's what the conversation entailed and nothing else.
Nikki
Coconut Creek,Florida,
U.S.A.
There probably isn't more to this story.
#5Consumer Comment
Wed, October 29, 2008
The rep was trying to coerce you into making a payment. They don't want to foreclose that soon, but they were trying to bully you. The rep probably has a quota he has to meet and will say anything to meet that quota.
Jim
Phoenix,Arizona,
U.S.A.
There has to be more to the story
#5Consumer Comment
Tue, October 28, 2008
Jack Meoff,
There has to be more to the story. Mortgage companies do not want to foreclose on anyone's home. They want to collect their money. You must have been more than one month behind. Please let us know the rest of the story.