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  • Report:  #1309633

Complaint Review: 24/7 locksmith

24/7 locksmith OR quicklocksmith247.com or 24-7 locksmith PREDATORY COMPANY ALERT. RIP OFF! If I could give them a ZERO I would. Please, please don't be fooled. II don't want this to happen to another hardworking individual. I was ripped off to the tune of $200.00 to open an older model Hyundai Sonata to retrieve the key on the driver's seat. The website is very deceiving it states $15 locksmith services in your area...10-15 minute arrival time...Then below it gives you pricing for home, automotive etc. Under automotive it says $35.00. Well, long story short...guy arrives in 35-40 minutes not 10 to 15 and he states it will be $185.00. I said NO way! Las vegas Nevada Nationwide

  • Reported By:
    dee vegas — las vegas Nevada USA
  • Submitted:
    Sun, June 05, 2016
  • Updated:
    Mon, June 06, 2016

* I don't have that!...Someone was witnessing this entire encounter and had a lot to say about this guy. He proceeded to ask for cash, then half cash then just went with what I had which was a card. By the way the total was $200...$185 plus $15 The website said best prices in the area. Why then did other major companies quote $54 or less for the same service. I called many times to talk to the company the first 2 female managers were reasonable but then the two male bulldogs were put on the phone and became very belligerent. They rip me off and THEY have the attitude. I don't want anyone else to fall victim to this predatory company. I feel very violated and will pursue this further....Unethical and dare I say criminal activity plus the guy looked like he stepped off an episode of forensic files...they have various numbers they post on their website...and if you search from your phone you will get a local number that is really their call center. Also, when I called to get their physical address to file a report they claim they have no physical address. *

 

  www.quicklocksmith247.com PREDATORY COMPANY ALERT. RIP OFF!! If I could give them a ZERO I would. Please, please don't be fooled. II don't want this to happen to another hardworking individual. I was ripped off to the tune of $200.00 to open an older model Hyundai Sonata to retrieve the key on the driver's seat. The website is very deceiving it states $15 locksmith services in your area...10-15 minute arrival time...Then below it gives you pricing for home, automotive etc. Under automotive it says $35.00. Well, long story short...guy arrives in 35-40 minutes not 10 to 15 and he states it will be $185.00. I said NO way!....I don't have that!...Someone was witnessing this entire encounter and had a lot to say about this guy. He proceeded to ask for cash, then half cash then just went with what I had which was a card. By the way the total was $200...$185 plus $15 The website said best prices in the area. Why then did other major companies quote $54 or less for the same service. I called many times to talk to the company the first 2 female managers were reasonable but then the two male bulldogs were put on the phone and became very belligerent. They rip me off and THEY have the attitude. I don't want anyone else to fall victim to this predatory company. I feel very violated and will pursue this further....Unethical and dare I say criminal activity plus the guy looked like he stepped off an episode of forensic files... BEWARE!!!!...they use various phone numbers and when you access the website from a mobile phone a local number comes up but the call is still through their call center. They also refuse to give a physical address because they "claim" they have no physical address. I was duped but again I don't want anyone else to fall for this Scam, Bait and Switch scenario.

2 Updates & Rebuttals


Lorenzo D. Magnificent

Phoenix,
Arizona,
USA

Why does a locksmith have a toll-free number?

#3Consumer Suggestion

Sun, June 05, 2016

The toll-free phone number you posted for this locksmith is your first clue that you are going to get ripped off.

Locksmithing is a local trade and your locksmith should have a local phone number.  That toll-free call went to a center before being sent to a locksmith.  Someone is going to pay for that overhead and that would be you.

You should join one of the auto clubs because most will send out someone to unlock your door at no charge.

BTW, I recently had need of a locksmith in another state.  I found several with local phone numbers and two claimed to have brick-and-mortar locations open seven days a week.  When I did more searching on their actual addresses, one was the address for a Walmart and the other for a Target store.  You really do have to keep your eyes open when seeking out the services of a locksmith.

 


FloridaNative

Palm Beach Gardens,
Florida,
USA

Locksmith Scam

#3Consumer Comment

Sun, June 05, 2016

This is the classic locksmith scam.  It is a very long running, nationwide scam.  Go to FTC(dot)gov and look up how the locksmith scam works.  It is a true ripoff in every sense of the word.

Essentially the websites and phone numbers go to a boiler type telemarking room and they are no where near your area. When you do a website search for locksmith services they steal addresses and official sounding names to sound like a legitimate locksmith business - they aren't.

The whole idea is to quote you one low price and send out an unmarked (usually) car/truck/van with someone that has little to no knowledge about being a locksmith; however, this person is very intimidating. When they get to your place or car to do the servicce, the price is never what was quoted to you. It is much, much higher. The skill level of these people is awful. But they aren't leaving without collecting their outrageous price. You really aren't dealing with a legitimate business when you are working with these scammers and it is impossible to tell online which are legit and which are not. 

Read up on in at the FTC website.

To avoid this in the future, find a local locksmith in your area now, before you need a locksmith again. Program their name, address and phone number into your phone.  Make sure they are local by going to their place of business and confirming contact informtion before you actually need their service. This is the only way to make an end run around these thugs that steal website names and addresses of legitimate locksmiths in the area.  Or join AAA and use that service. 

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