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24/7 Trend Micro Support Misrepresented themselves as Trend Micro Internet
I did a google search for Trend Micro because I purchased a new computer and since I already had purchased Trend Micro I needed to know how to install it on my new computer. The following website popped up second:
1 Updates & Rebuttals
MochaG
Springfield,An obvious way to spot
#2Consumer Comment
Tue, February 18, 2014
I am glad you did not go all the way with them; however, I am not sure about your computer condition. This is a type of bait and switch scam. Often time, they would reconfigure your computer that causes it to be either unstable or will not boot up after you restart while they are taking control of your computer. Then they will say that your computer is broken and need a certain amount of money from you for the fix.
The obvious way to verify whether they are working for who you are looking for (the company company) is to look at the domain name! It is obvious that the URL you provided (install-antivirus dot com) is NOT Trend Macro but simply someone else with a path named as Trend Macro. You can look at their information from whois, and you will find that the owner (registrant) of the domain name is Vishal Dhar.
Also, another suspicious spot is that the "iYogi Inc." owns/associates with other 170 domain names! In other words, they have many other domain names to be used in their operation!
I hope you would not get scammed again in the future. Please keep your eye on the domain name, not the path of the URL. There are many otherslike this operating in the wild.