24 hour fitness is a ripoff business from hell. West hollywood, California
Bought initial membership in early 80's from another club, which was then ultimately purchased by 24 hour fitness. I was promised an all club membership, but didn't get, so I have tried and tried and tried for AT LEAST 10 YEARS to get this STRAIGHTENED OUT.
BOTTOM LINE: I am now being made to buy upgrade at additional dollars. What happened to integrity?
john
LA, California
1 Updates & Rebuttals
Elaine
Woodland Hills,California,
Also a member of WeHo 24 Hour Sport
#2Consumer Suggestion
Fri, July 05, 2002
I am also a member of the same club as you, the 24 Hour Sport in West Hollywood. I have had a problem with my membership as well, and it took them a year and a half to catch the problem, and about four months to finally resolve it when after they did catch it. I've gotten the runaround from management, to corporate, and back to management.
From what I know, management is constantly changing, especially at the WeHo club, so it causes a delay in resolving the problem. My only advice is to constantly bother them and don't give up. I don't know how much you pay per month, but I'm sure they want to keep your business, so they will probably try to do something for you.