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  • Report:  #1298842

Complaint Review: 24 HOUR FITNESS

24 HOUR FITNESS Nationwide

  • Reported By:
    Jon — Richmond Ca California USA
  • Submitted:
    Sat, April 09, 2016
  • Updated:
    Sun, April 10, 2016

  How does 24hr Fitness just terminate my membership of 10+ years in what's not even 21 DAYS as they say was in their RIDICULOUS "policy" ?!?! My membership was due on 10th of March so I was trying to pay on the 20th online, but it wouldn't let me saying there is no account/user or wrong password/username. I called customer service and the same thing happened no account under the phone number. Fast forward, the rep over the phone said because no payment given made my account was terminated on the 29th of March! That's 19 DAYS!! They even try to offer me their promotion and that is NOTHING compared to my original LIFETIME CONTRACT MEMBERSHIP!! Paying only $80 yearly to $360?!? Is that how you treat a loyal customer?!? Someone please find a lawyer for a lawsuit against 24hr Fitness because that isn't fair! $900 for the initial 3 years, then $80 annually to $360 yearly?!?

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