Complaint Review: 24 Protection Plus

i have a pre-paid debit card from greendot financial. i get my balance sent to my cell phone daily. well today i noticed it was lower then yesterday and i keep all track of my spendings, am a fanatic about that. so i logged online to check my transactions and noticed a charge of 14.95 which is pending. i called my debit card company and the rep told me it is from 24 protection plus. i don't know who they are. after calling the number given to me by the rep, i searched online for them . the company is closed til tues. i called back my debit card company and spoke to another rep , he told me to call the # given for the merchant on tues., he said withdraw my money that i have in my account and to call back with a request to have my debit card reported as compromised. so i went to the atm removed my money but left a few dollars and then called the debit card company back and spoke to the lost and stolen card dept. they put in the request to have a new account/card # issued and the account secured. i have to write a letter to them to dispute the charge by 24 protect plus. i am also calling 24 protect plus on tues and am going to tell them to refund me or i'll file a law suit. i went to the website they have an filled out a online form telling them they charged me with out authorization. i got my member id # from 24 protect plus's automated system so i logged in and they have my full name, address and cell phone #. this is scarey!!
is there any chance i'll get my refund?

Aim
bayonne, New Jersey
U.S.A.