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  • Report:  #1281735

Complaint Review: 2nd Story Software

2nd Story Software Tax Act professional tax software, income tax software, tax preparation, Cedar Rapids Iowa

  • Reported By:
    Roger — Fayetteville Arkansas United States
  • Submitted:
    Fri, January 22, 2016
  • Updated:
    Fri, January 22, 2016

I am a tax preparer using TaxAct software. I have been having troubles getting in touch with tech support. The phone is always busy and if I send an email, they will answer in 2 to 3 days. Mean while I am losing business.

Don't use this software because you cannot get tech support. I had this software for 3 days already and I cannot do my job. Next year I plan to use another software company.

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