Complaint Review: 3-XP Web Solutions

This company charged me 2200+ dollars for a customized website. In the beginning they were fine. I even sent them the .jpg files to use for my website; all they had to do was insert them into a template and make changes to the categories/links. I requested they do this numerous times, even made my requests very simple by numbering them, and each time they would make one change and send preview to me. After 3 of these, they completely quit responding to me. My website was still not complete, I could not get an answer from anyone - called and left many messages with an Annabel who never returned my calls.

This continued for a year and I finally asked for my money back. They refunded me $675.00 of my $2200. I received nothing from them but frustration, VERY POOR customer service - basically none - and then they kept my money, which had taken me 2 years to save in order to do this. In addition, I had subscribed to Doba, at their recommendation, and this cost me monthly dollars until I finally cancelled it because I had no website to put the products on. THIS COMPANY SUCKS.

Gena
Calion, Arkansas
U.S.A.