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  • Report:  #911896

Complaint Review: 360 Kings

360 Kings Slow and dishonest odenton, Maryland

  • Reported By:
    Truck Turner — Baltimore Maryland United States of America
  • Submitted:
    Sat, July 14, 2012
  • Updated:
    Sat, July 14, 2012

I took in a PS3 for repair. It took weeks to get a response. When I finally got a response, the kid Adrian said it was unrepairable. I went to get it and took it to another repair shop. The tech there said a part had removed. I had never opened it before submitting it to 360 Kings. I took it back to 360 kings to wait even more weeks for Adrian to "order a part". He finally replaced my machine with a model that had less features (half the usb slots and not backwards-compatible). He made it a point to let me know that he was doing me a favor because the model I initially submitted was worth a lot on ebay and that he was taking a loss. The replacement that he gave me broke after 1 day of use.

I've since got a suitable replacement from elsewhere. This is not a call for resolution, just a heads up to other consumers in my area. Find a different repair shop.

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