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  • Report:  #834902

Complaint Review: 39dollarglasses.com

39dollarglasses.com Value Eyecare Network, Inc. Supplied incorrect product. Ronkonkoma, New York

  • Reported By:
    Cameron — Auckland Other New Zealand
  • Submitted:
    Tue, February 07, 2012
  • Updated:
    Tue, February 07, 2012

I was ripped off by this company.  I paid over NZ$200 for my glasses and the only think that was correct was my prescription.

I ordered Transitions Optimum lenses and Titanium steel frames.

The lenses are not Transitions lenses at all but plain lenses with stickers put on either side that go dark in sunlight.  With Transitions lenses the photosensitive substance is in the lenses, not stickers.

The arms of the frames have a pronounced bend in them.  They are labelled as Titanium but feel plastic to me.

Of course I only started suspecting this well after their 120 day, 50% refund offer when the edges of the stickers started breaking off and showing the actual lenses underneath.

Do not trust this company.  Despite what they say in reply to the first customer here when I discovered the trickery in my glasses I began to strongly suspect that the glasses are manufactured outside the United States (China, Mexico) and shipped to New York and posted from there to maintain their authenticity.

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