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  • Report:  #159067

Complaint Review: 3am Labs

3am Labs Solicted me with one price(to help them beta test), during trial of service switched on prices with no notice Woburn Massachusetts

  • Reported By:
    Deltona Florida
  • Submitted:
    Sat, October 01, 2005
  • Updated:
    Sat, October 01, 2005
  • 3am Labs
    500 Unicorn Park Drive
    Woburn, Massachusetts
    U.S.A.
  • Phone:
    800-993-1790
  • Category:

3am solicted me for logmein rescue, in beta at that time.
Price per session $5
Emailed wanting to call me, i replied that i had not tried service yet (did have account tho) but the $5 fit my budget.
Tried pservice, loved it, went to sign up and found they had killed the $5 plan with no notice to us beta users, nor any email to me (even after i made them aware this was the draw for me)
Sneaky trick to get us to beta for free...
Wrong of them to ignore my email and not make me aware of price change.

Steven
Deltona, Florida
U.S.A.

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