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  • Report:  #1444461

Complaint Review: 4 Pillars Consulting Group TRUSTED Business | Verified Safe™…businesses consumers can trust. 4 Pillars Consulting Group is unlike many other companies in the debt industry and has zero duties or responsibilities to the creditors. 4 Pillars duties and commitment is 100% focused on the debtor and finding them the best possible debt solution that fits with their long term financial goals.

4 Pillars Consulting Group VERIFIED TRUSTED BUSINESS REVIEW: 4 Pillars Consulting Group VERIFIED SAFE™ …businesses consumers can trust. 4 Pillars Consulting Group is dedicated to the highest level of customer service. 4 Pillars Consulting Group is as an advocate for the consumer debtor and to support them during their immediate financial crisis and throughout their financial rehabilitation. 4 Pillars Consulting group provides independent, unbiased information to debtors which includes information on the consumer proposal and bankruptcy process, along with a review of other potential solutions including consolidation loans, re-financing and improved budgeting and debt repayment strategies.

  • Reported By:
    ED Magedson - Founder, Ripoff Report — Tempe Arizona United States
  • Submitted:
    Thu, May 24, 2018
  • Updated:
    Tue, May 29, 2018
  • 4 Pillars Consulting Group TRUSTED Business | Verified Safe™…businesses consumers can trust. 4 Pillars Consulting Group is unlike many other companies in the debt industry and has zero duties or responsibilities to the creditors. 4 Pillars duties and commitment is 100% focused on the debtor and finding them the best possible debt solution that fits with their long term financial goals.
    14439 104th Ave, Suite 203
    Surrey , British Columbia
    Canada
  • Phone:
    780-887-5388
  • Web:
  • Category:
    , , , , ,

Ripoff Report REVIEW /Commitment to Customer Satisfaction

4 Pillars Consulting Group joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.





ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST


Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

4 Pillars Consulting Group approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at 4 Pillars Consulting Group did just that.



4 PILLARS CONSULTING GROUP CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

"4 Pillars is a Canadian Company and was founded in 2002, to introduce our expertise to a consumer group that truly needed it: the hundreds of thousands of Canadians wrestling with dangerous levels of personal debt. Our role is helping those who need sound practical advice during one of the most stressful times they will ever experience, and a time when emotion can easily take over decision making. The debt industry and the role everyone plays in it is very confusing for a consumer and we wanted to change that by providing the consumer with an option to meet someone face to face and have all the options explained in a language they would understand, with the majority of companies in the industry representing the needs of the creditors, we wanted to create a trusted source for the debtors to receive their own independent advice. 4 Pillars sole mandate is to represent the interests of the debtors and everything we do is governed by that.





WHY 4 PILLARS CONSULTING GROUP IS BETTER THAN HIS COMPETITORS

4 Pillars Consulting Group, is unlike many other companies in the debt industry and has zero duties or responsibilities to the creditors. 4 Pillars duties and commitment is 100% focused on the debtor and finding them the best possible debt solution that fits with their long term financial goals. 4 Pillars provides those facing financial challenges their own independent advocate, additional support and compassion, extended financial education/rehabilitation.



4 PILLARS CONSULTING GROUP – STATEMENTS THE PRESIDENT AND CO-FOUNDER REG ROCHA

"4 Pillars is not a faceless financial service provider. We are all business owners dedicated to helping those in the local communities we serve. Seeing the drive and determination our clients have to change their lives and create a financially stable future for their families is inspirational and constantly reminds us why we are in business. It pushes us to do more to help through the services we offer. Money is responsible for our attitudes, our confidence and our relationships with family and friends. Money has a greater hold over all of us than we would ever care to admit and understanding this truly helps us understand what it means to face financial challenges and what it takes to resolve them”

4 Pillars is a national company with 63 locations across Canada and over 16 years of industry experience. All our offices are independently owned and operated meaning all our clients benefit from national strength and receive local face-face dedicated support. Dealing with debt is only one part on a journey to financial stability and 4 Pillars provides ongoing financial education and credit rebuilding programs to help ensure our clients do not face financial challenges again.

At 4 Pillars Consulting Group Inc we pride ourselves in using the highest quality SERVICE.

4 Pillars is a national company with 63 locations across Canada and over 16 years of industry experience. All our offices are independently owned and operated meaning all our clients benefit from national strength and receive local face-face dedicated support. Dealing with debt is only one part on a journey to financial stability and 4 Pillars provides ongoing financial education and credit rebuilding programs to help ensure our clients do not face financial challenges again.





ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, 4 Pillars Consulting Group Inc is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at 4 Pillars Consulting Group Inc and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give 4 Pillars Consulting Group Inc a positive Rating. 4 Pillars Consulting Group Inc made efforts to ensure that all customers were satisfied, and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM 4 PILLARS CONSULTING GROUP

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. 4 Pillars Consulting Group Inc is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

4 Pillars Consulting Group is dedicated to customer satisfaction and seeing its client successfully deal with debt and rebuild a stable financial future. Offering the debtor their own representation and a comprehensive financial rehabilitation program, 4 Pillars is confident their clients will never face the same financial challenges again. 4 Pillars Consulting Group receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. 4 Pillars Consulting Group Inc receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that 4 Pillars Consulting Group Inc will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with 4 Pillars Consulting Group Inc, you are invited to contact them directly via email: customerservice@4pillars.ca (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call 4 Pillars Consulting Group Inc directly at 604-516-9277.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with 4 Pillars Consulting Group Inc or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that 4 Pillars Consulting Group meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with 4 Pillars Consulting Group.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about 4 Pillars Consulting Group’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
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