4 Wheel Parts Don't expect anything you order on time!! Sacramento California
We placed a 6thousand dollar order, which was promised within 5 days. Two weeks later, we still don't have our complete order. And when we ask for tracking numbers, we get the run around. They didn't have things on the order that they should of, and then want to charge us for them not adding it on there.
even after two weeks of not having what we were promised, they wouldn't even comp the 40 dollar part they didn't add onto the order. Even store manager said we'd have to talk to assistant store manager to get it straighted out. They wouldn't stand behind us what so ever.
We don't have the parts and no way to even know when they are coming. And the worst part is my husband used to work for them. We know first hand that they treat their employee horrible and have alot of broken promises, but didn't expect it to be that way as a paying customer.
J
Galt, California
U.S.A.
1 Updates & Rebuttals
Mcduff
Fulllerton,California,
U.S.A.
Why didn't you google search them before dropping your cash?
#2UPDATE Employee
Mon, August 25, 2008
4 Wheel Parts Performance Centers, d.b.a Pro Competition Tire, retain several Nationwide Unsatisfactory Records for Failing to Respond to Consumer Complaints, along with having been issued 19 Violations from the State Enforcement Agency, 'Consumer Affairs' (BAR).
Specifically, but not limited to, violating several sections of the Business and Professions Code depicted below:
Section 9884.7 (a)(1) False and Misleading Statements
Section 9884.8 Invoice Requirements
Section 988.4.9 (a) Estimate Requirements
Section 3373 Inserting/Withholding info to cause document to be False/Misleading
Furthermore, the Office of the L.A. District Attorney's Office has stated in their letter to us, 'Your correspondence raises an issue of possible Unlawful and Deceptive Business Practices' of Transamerican Auto parts.
A search via the internet under, '4 Wheel Parts 19 Violations' will reveal a fraction of the actual documents of the states investigation and violations. The Supervisor of the Consumer Affairs (BAR),
Bureau of Automotive Repair
Mr. Matt Loftus
1180 Durfee Ave.
South Elmonte, 91733
An entire copy may also be requested from the California Office of Attorney General
may also be contacted directly @ (626) 575-7037
If it is deemed necessary to file a complaint against these companies, you may do so at just of the following links below:
http://www-odi.nhtsa.dot.gov/ivoq/index.cfm
https://app.dca.ca.gov/bar/complaints.asp
http://ag.ca.gov/consumers/mailform.htm
http://www.ic3.gov/default.aspx