Complaint Review: 4 Wheel Parts - Pro Comp Tire

Our dealership just got an informative fax about these guys and we just had to come here and see for ourselves.

We think the following link by far is the best below:

www.ripoffreport.com/reports/ripoff112163.htm


BUYER BEWARE IS NOW IN EFFECT

The State Agency, Bureau of Automotive Repair has completed their several month long Fraud investigation into the company known as 4 Wheel Parts Performance Centers/Transamerican Auto Parts Inc. This company operates a nationwide chain of off-road stores, Including but not limited to the SELLING of Factory Truck Warranties Redeemable At All Major Nationwide Dealerships, and is also in the business of selling aftermarket parts/accessories to dealerships nationwide.

Several questionable issues delayed and/or interfered with the State Agencies abilities to complete their full investigation into this business entities transactions/conduct. One such example was the, Failure to produce documents/invoices in timely manner and/or the deliberate withholding of these documents to gain a strategic advantage, which is a violation of the business and professions code.

President Gregory W. Adler of 4 Wheel Parts Performance Centers/Transamerican Auto Parts Inc. has vehemently denied any wrong doing to date and has stated via the internet that, The customer is number one at 4 Wheel Parts.

However, his statement completely contradicts his companies Nationwide Better Business Bureau Company Reliability Reports of having an Unsatisfactory Performance Record which the report includes the following specifics below:

*Delivery Issues,*Difficulty Obtaining Refunds,*Overcharging,*Poor Installation,
*Poor Customer Service,*Billing Disputes,*Failure to Deliver *Ordered Merchandise *Missing Items, and Incorrect Items.

All of the BBB's Company Reliability Reports on 4WP/Transamerican Auto Parts along with incriminating documents, invoices, etc., can be obtained at the following VERY IMPORANT LINK BELOW:

www.ripoffreport.com/reports/ripoff112163.htm

Furthermore, Mr. Gregory W. Adler's statement of, The Customer is Number 1 is once again contradicted by the 15 Violations issued by the State Agency, Bureau of Automotive Repair.

This is just some of the following State Agencies final report violation subject matter that will be available:

Written False and Misleading Statements etc.

Failure to Provide Written and Revised Signed Estimates etc.

Charging for Items Not Specifically Described etc.

Installation of Non-Calibrated (Zero-Mile) Odometer, installed on factory leased trucks.

Several severe offenses were committed by 4WP; unfortunately no enforcement action was taken, due to the fact that there are no laws/enforcement regulations and/or legislation on the books to date.

The State Investigator audited the annual idler arm sales records between a major GM dealership and 4 Wheel Parts. Service Manager stated (name withheld), That after approximately (600) 1500 series idler arms were sold to 4 Wheel Parts, they began to return them for credit/exchange. Service Manager continued, I know that you are not installing these parts on factory stock trucks, but installing them on trucks with larger wheels and tires that puts a huge strain/wear on these parts causing them to wear prematurely.

Not only am I going to stop crediting you these idler arm parts, I'm going to stop selling them to you altogether. 4 Wheel Parts were purchasing factory stock parts and stating that they were Heavy Duty to handle larger wheels and tires. ANOTHER VIOLATION issued by the State Agency.

10 other violations were issued that were similar in nature.

This 15 violation State Agency report has been brought to you at terrible cost and sacrifice to me. You may obtain a Bureau of Automotive Repair Records Management/Subpoena Unit Form explaining in detail how only your counsel may obtain this very important report at www.autorepair.ca.gov/stdhome.asp or write to:

Consumer Affairs
Bureau of Automotive Repair (Main Office)
C/o 4 Wheel Parts Fraud Investigation (FL 2004009600)
400 R Street, Suite 5200
Sacramento, CA 95814
(916)-322-3333

Please make the necessary contractual changes and/or cease to do business with such companies who seek to obtain huge profit gains at the terrible expense/losses to others and/or hard working business entities.

Companies who retain such lousy Unsatisfactory Performance Records with the Better Business Bureau should not even be considered as business candidates. He who plays in the dirt shall also get dirty as well.

VERY IMPORTANT LINK BELOW (READ ENTIRE CONTENTS):
www.ripoffreport.com/reports/ripoff112163.htm

Thank You

A & A Transmission 11214 Hesperia Rd.92345 (760)948-2713 Took my 1998 Dodge 3500 P.U. truck in for transmission shifting back and forth at 40-50mph. and to have brakes repaired.They said it sounded like a computer valve, Then called to tell me they have to pull the transmission at $975.00 and would be around $1400.00 total, then told me $2400.00 , now they say they need to replace the computer valve $?????? They kept adding to cost of front brakes with new rotters $825.00 For $3225.00 so far , still working on it. Took it to them 10-15-04 I always kept oil changed and transmission never sliped and worked very well except for the shifting problem. They keep trying to get more money from me and its worse than when I took it to them. Please help Mel Anderson 18738 Fairburn st. Hesperia Ca. 92345 760-949-9456

I purchased a SOYO SY-K7VMP2 motherboard from Tiger Direct in March 2004, mailed in the rebate form and UPC barcode and sales receipt to SOYO Rebate Center, #1176, 1142 S. Diamond Bar Blvd #507, Diamond Bar, CA 91765, I have not received the rebate after well over the 16 weeks they said I would receive the rebate in. Their web site www.verifyrebate.com says my rebate is approved as of 8/17/04, but I have yet to receive the $50.

VERY IMPORTANT LINKS TO FOLLOW REGARDING THIS TOPIC

http://www.ripoffreport.com/reports/ripoff112163.htm

http://www.ripoffreport.com/reports/ripoff108276.htm

http://www.ripoffreport.com/reports/ripoff108633.htm

****DON'T LET THEM GET AWAY WITH IT********

As an ex manager of 4 wheel parts I can agree with about 99.9% of everything this guy has stated about the daily business operations of 4 Wheel Parts. I would like to commend him for giving up so much to get the truth out there, if he helps just one person purchase or be left in the rain after something has gone wrong with their products.

I moved up from just being a sales rep, to assistant manager, to manager in no time by implementing dishonest sales tactics designed to deceive consumers into purchasing Pro Comp Tires and products. I was when selling tires, To simply place our Pro Comp Tires right next to BFG's. The tread design pattern on our tires is nearly identical, so I was taught to tell customers, Look at them both, there is no difference between them whatsoever.

In truth, there is a major difference between the 3rd rate Pro Comp Tires (Cooper Tire Co.) and BF Goodrich Tires. The Tire Rack (www.tirerack.com) on the internet is one of the largest tire sellers in the country, which compares all tires against each other (except for Pro Comp Tires).

I had a huge board in my office depicting monthly gross of $150,00.00 to $175,00.00. We were always pushed to meet or exceed our monthly set goals and that's where a lot of dealership and customer trucks got torn up and damaged. Our monthly lease was over $10,000.00 per month and 4 Wheel Parts had to pay 7% of its monthly gross to the land owner as well. They would pressure me to fudge those numbers as well, making me very uncomfortable and completely liable.

I still remember this short event vividly to this day. All of our stores were to play new music provided directly from the president of the company, Mr. Greg Adler. Immediately my loyal customers began to complain, What the hell is this crap. I replied, I don't have a choice, I gotta play it. It wasn't country music, not even blue-grass music. One customer described it as, Backyard Moonshine Distilling Hillbilly Music. This caused such a disruption among my employees to where they began to poke fun of the company president with jokes such as, He is vertically challenged to they didn't let him on rides at Disneyland when he was in high school that's why he's got the worst case of Little-Man-Syndrome.

In addition, I have contacted this victim of 4 Wheel Parts directly. They have attempted threaten/intimidate Jimmy and he has simply told me that he has turned around and thrown it back in all their faces by stating, Bring It. Jim has also stated to me that 4 Wheel Parts has subscribed him to very offensive magazines subscriptions, when has never held any subscriptions for the last 4 years. This behavior doesn't surprise me as I have heard our top management members use racial slurs all the time.

In closing, Jim has also relayed to me that he does not retain any form of criminal record that my company could use against him, so they have spent even more money by hiring a private detective to go to every police station where Jim h lived before, in order to dig up any dirt as possible.

Since I have worked for this company, I can say that this is common practice for 4 Wheel Parts and I'm just tired of them ripping people off and them being s****.> National Criminal Report


JURISDICTION: CALIFORNIA COURT INDEX
OFFENDER NAME: ADLER, GREGORY WARD
CASE NUMBER: MM48189GA

INCIDENT:
OFFENSE DESCRIPTION: NOT PROVIDED BX STATE
STATUTE:
CASE FILING DATE: 09/05/2000
OFFENSE SEVERITY:
COURT: INDIO SUPERIOR
DISPOSITION:
DISPOSITION DATE:


Comprehensive Report

The actor Eddie Murphy stated to police that he was only giving the Transvestite a ride home, what's Mr. Alders excuse?


4 Wheel Parts Major Contact Telephone List::

Tel:(310)900-5582 Fax:(310)900-5555
Fax:(310)900-5580 Tel:(310)546-4785
Tel:(310)373-5266 Tel:(310)379-0831
Fax:(310)900-5560 Fax:(310)900-7726
Fax:(510)441-0394 Fax:(904)781-5437
Fax:(303)373-2814 Fax:(214-744-0413
Fax:(623)434-6889

President@4wheelparts.com

NOTICE TO ALL READERS, IT IS CLEAR THAT THIS IDIOT/HILLBILLY FROM ABOVE WAS PUT UP TO BY THE COMPANY 4 WHEEL PARTS TO SABOTAGE/DISCREDIT THIS PAGE AND/OR MY CREDIBILITY IN THE PROCESS. IN RESPONSE, I SAY TO THIS CORNFED/INBRED HILBILLY THE FOLLOWING BELOW







You have not fooled anyone, you have even upset this homeless man who has been protecting this site

ADDTITIONAL LINKS TO THIS TOPIC CONTAINING REPORTS AND PHOTOS





For Report & Photos #1

www.ripoffreport.com/reports/ripoff108276.htm



For Report & Photos #2

www.ripoffreport.com/reports/ripoff108633.htm

National Criminal Report



JURISDICTION: CALIFORNIA COURT INDEX

OFFENDER NAME: ADLER, MARCUS GEORGE

CASE NUMBER: 97C012411



INCIDENT:

OFFENSE DESCRIPTION: CRIMINAL(FELONY/MISDEMEANOR)

STATUTE:

CASE FILING DATE: 12/03/1997

OFFENSE SEVERITY:

COURT:

DISPOSITION:

DISPOSITION DATE:

---------------------------------------





JURISDICTION: CALIFORNIA COURT INDEX

OFFENDER NAME: ADLER, MARCUS GEORGE

CASE NUMBER: CR42868



INCIDENT:

OFFENSE DESCRIPTION: FELONY

STATUTE:

CASE FILING DATE: 10/10/1997

OFFENSE SEVERITY:

COURT:

DISPOSITION:

DISPOSITION DATE: 02/03/1998

------------------------------------------



JURISDICTION: CALIFORNIA COURT INDEX

OFFENDER NAME: ADLER, GEORGE LEO JR

CASE NUMBER: B95004119-4



INCIDENT:

OFFENSE DESCRIPTION: VC27803(B) VC40508A VC405095

STATUTE:

CASE FILING DATE: 07/14/1995

OFFENSE SEVERITY:

COURT: COALINGA MUNICIPAL

DISPOSITION:

DISPOSITION DATE:

-------------------------------------------



Comprehensive Criminal Report

Disclaimer: All material is alleged just as UFO's do not exist



THis is the original QUOTE: (((( An Independent investigation/study will be underway in the future to determine why these tires failed prematurely. A preliminary investigation of consumer complaints into this failure has pointed to the speed arc of 100 mph.)))))



(((((((THIS IS YOUE RESPOSE/TRANSLATION:

Then you wrote that "[Pro Comp tires fail] ... speed arc of 100 mph" and again ASSumed that's what happened to yours.))))))))





I DON'T KNOW IF YOU ARE SUFFERING FROM DEMENTIA OR NOT USING YOUR REQUIRED READING GLASSES, BUT ANY OTHER READER CAN clearly SEE THAT IT STATES IN THE REPORT, "IT IS CONSUMER COMPLAINTS THAT HAS POINTED INVESTIGATORS TO THE OPERATING SPEED ARC OF 100 mph."



It is you who has "ASSUMED and MISREAD" most of the material in this report and have wasted the the valuable time 10,000 readers who are going to read your rebuttal



WROTE:((((((((Further research shows that the speed rating letter is always part of a larger code. It is written right after the tire size numbers in the same size lettering. The code is a two or three digit number followed by that all important speed rating letter.)))))))))))



You are very correct sir, (EXTRA CREDIT) but guess what? PRO COMP TIRES DONT NOT HAVE THAT (tire size depiction) EITHER ANWHERE, unless it is smaller than the eye can see.





WROTE:((((((((Excessive silicone is indeed a hallmark of bad mechanics. There are only a few circumstances where it should be used at all, and then very sparingly. So I agree that you did suffer "improper installation." But it's going to be hard to *prove* that was the entire cause of your problem, or even a contributing factor, when there's also an aftermarket supercharger on there. Damage by "detonation" suggests over-supercharging was the primary problem, not lack of oil.



The experts you pay tend to say whatever you want. Companies and their lawyers do it all the time. So even with your mechanics on your side, you're still in for a long fight over that engine.)))))))))))))))



NONSENSE, THE TRUCK WAS TAKEN DIRECTLY TO THE SUPERCHARGER MANUFACTURE CORPORATION THEMSELVES AND LEFT THERE FOR (3) DAYS FOR ANALYSIS, NOT PAYING THEM ANYTHING TO SO_CALL GENERATE ME A REPORT IN MY FAVOR. THE WROTE WHAT THEY SAW.



FURTHERMORE, THIS SUPERCHARGER CORPORATION DECIDED TO NO LONGER SELL SUPERCHARGERS TO 4 WHEEL PARTS AFTER a "MYRAID" of CONSUMER COMPLAINTS STATING THAT 4 WHEEL PARTS WAS NOT MEETING THEIR CONTRACTUAL OBLIGATIONS?WARRATTIES/CUSTOMER SUPPORT AND THE DESTRUCTION OF MY VEHICLES BRAND NEW 5,811K ENGINE.



say high to salvin for me

Against better judgement, I engage in dialogue with Jimmy...



I saw the word "Denali" which I recognized as GMC's largest SUV (more properly the Yukon Denali) and, er, ASSumed that's what you had.



Then you wrote that "[Pro Comp tires fail] ... speed arc of 100 mph" and again ASSumed that's what happened to yours. You also never said that you were NOT running your Pro Comp's at high speeds, and you get into an extensive investigation of speed ratings. So again I ASSumed you're driving in the 100 mph range, even without a radar gun.



Any sort of truck-based vehicle is inherently unstable at high speed. Especially if it's jacked up with larger than stock tires. I hope you agree it's "F-ING NUTS" to drive one at 100 mph on a public road.



I went out and looked at all my tires; ordinary major brand tires. None of them have anything like "Speed Rating : X" marked on them. Further research shows that the speed rating letter is always part of a larger code. It is written right after the tire size numbers in the same size lettering. The code is a two or three digit number followed by that all important speed rating letter.



The number part encodes the weight rating in an obscure way. Higher numbers do mean higher weight. The weight rating is also shown in plain text elsewhere on the side of the tire. (Is the rating of the Pro Comps compatible with the weight of your truck?)



The speed letter is as your table shows. The tires on my (completely stock) truck say "101Q", so now I know to stay under 99 mph. Not a problem.



The speed/weight coding system ("Service Rating") is a Federal standard, not just an industry convention. If tires aren't so marked, it probably isn't legal to sell them for highway use. The speed rating is based on a simple 10-minute test. You and (allegedly) others have reported that tire failure occurs after "prolonged length of time spent driving in this threshold." So certain cheesy tires may achieve their rating in the government test, but still be no good for real-world use at high speed.



I should have said "aftermarket supercharger" of course. Even among those, one could go with a conservative setup and reasonably expect long engine life (But not as long as with no supercharger, I would venture). It doesn't seem like you'd be satisfied with a conservative setup though.



Excessive silicone is indeed a hallmark of bad mechanics. There are only a few circumstances where it should be used at all, and then very sparingly. So I agree that you did suffer "improper installation." But it's going to be hard to *prove* that was the entire cause of your problem, or even a contributing factor, when there's also an aftermarket supercharger on there. Damage by "detonation" suggests over-supercharging was the primary problem, not lack of oil.



The experts you pay tend to say whatever you want. Companies and their lawyers do it all the time. So even with your mechanics on your side, you're still in for a long fight over that engine.

Disclaimer: Any Wrong Doing is Alleged just as UFO's do not exist



You did Bite and I shall Provide you with more information that you and others so require



THIS REPORT WILL HAVE A LINK TO (another) REPORT, (THEY ARE BOTH CONNECTED)IT JUST HASN'T BEEN DONE YET.



Everyone please click on or go here for further:



http://ripoffreport.com/reports/ripoff108276.htm



((((((WROTE: cheesy no-name tires that are sold for off-road use, First he's F-ING NUTS to drive a Denali at 100+ mph on the freeway))))))))



Actually 4 Wheel Parts pushed these PRO COMP tires on to me and made gross performance misrepresentations directly stating that they were identical to BFG's....(not so hon-solo).



As them being for off-road use only, not true. YOU can clearly see by the photograph that these tires are ALL TERRAIN TIRES, they don't have big nobbies on them.



You also stated that I'm F-ING NUTS to drive a Denali at 100+ mph on the freeway, well I don't own a DENALI, SECOND DID YOU SEE ME engage WARP DRIVE and/or do you have LIDAR (LASER/RADAR GUN)?



I took my truck to an independent ASE facility for a second opinion and they stated that these PRO COMP tires were indeed DEFECTIVE, which caused my vehicle to drift SEVERELY towards one way of the road after I had my brand new truck aligned.



One tire even developed a tiny bulge in the tire tread.



4 wheel Parts refused to refund and/or replace my 12K tires even though I had purchased their pushed upon, "No questions asked $100.00 tire warranty. "



They stated, "Unless the tire has visible damage, we cannot/will not warranty it. Funny, that's not what they said when they sold me their tire warranty, "If anything goes wrong with the tire, we will replace it for free, again saying no questiones asked."



Having college research drilled into my brain, I began to research these tires and found that there are industry set standards:



N 87 mph 140 km/h Temporary Spare Tires

P 93 mph 150 km/h

Q 99 mph 160 km/h Studless & Studdable Winter Tires

R 106 mph 170 km/h H.D. Light Truck Tires

S 112 mph 180 km/h Family Sedans & Vans

T 118 mph 190 km/h Family Sedans & Vans

U 124 mph 200 km/h

H 130 mph 210 km/h Sport Sedans & Coupes

V 149 mph 240 km/h Sport Sedans, Coupes & Sports Cars



Wouldn't you know it, what is posted on these PRO COMP tires isn't THE INDUSTRY STANDARD. These tires depicted "LOAD RANGE "D" on them, but all 4 tires were missing the the industry standard MAXIMUM ALLOWABLE TIRE SPEED LETTER, nowhere to be seen/found with the naked eye.



A VERY COSTLY INDEPENDENT FAILURE ANALYSIS WAS CONDUCTED ON THE WORST TIRE OUT OF THE (4). RESULTS REMAIN CONFIDENTIAL, but if someone is very intelligent and reads this document over a couple of times, they'll figure out.



((((((((WROTE: By the way, having a mag wheel for the SPARE TIRE seems rather obsessive.))))))))



I think you mean EXCESSIVE, don't you? like blowing money excessively.





((((((((WROTE: Almost any engine equipped with a supercharger is prone to "grenade" if pushed too far. Until you've done that a few times though you won't know how far you can push it. If the oil pressure gauge is showing full normal pressure, the oil pump is doing all that it can.)))))))))))))))))))))))))))))))))))))))))))



I disagree on a couple of facts. First, you missed the part that mechanics wrote up, "Installation Silicone" clogged oil pick up filter screen and other parts of the motor at 5,811 miles.



SECOND: You are talking about old technology from the DINO ERA. FORD, MERCEDEZ BENZ, Mini Cooper, NISSAN and many other AUTO MANUFACTURES sell Supercharged cars right out of the showroom with 3/50,000 warranties EX: New COBRA Mustang.........the technology has been perfected over the years making them very reliable. The "MAGNA" aka MAGNASUN system, which is used by many AUTO manufactures has its own self contained oil similar to a differentials that doesn't need to be changed for about 75,000 miles. This system only BOOSTS 4-6 lb and is designed to last the life of the vehicle.

OK I'll bite here. Notice that I am NOT defending the company in question, but I wonder about Jimmy.



First he's F-ING NUTS to drive a Denali at 100+ mph on the freeway. I hope that no innocent people get caught in the path as he hurtles toward Darwinian destiny.



He does this on cheesy no-name tires that are sold for off-road use. And wonders why said tires fall apart. By the way, having a mag wheel for the SPARE TIRE seems rather obsessive.



Warranties that cost extra are ALWAYS a rip off. No one is going to give much warranty on high-performance parts. Everyone knows that people buy these parts in order to abuse them. When they fail, that is an excuse to buy even more expensive, higher performance parts next time.



Almost any engine equipped with a supercharger is prone to "grenade" if pushed too far. Until you've done that a few times though you won't know how far you can push it. If the oil pressure gauge is showing full normal pressure, the oil pump is doing all that it can.



It isn't illegal to replace the odometer with one that shows fewer miles. It is illegal to lie about the actual mileage. The owner has to tell everyone concerned that the actual miles are more than the odometer shows. The DMV may have a form for that.



The word "unsatisfactory" does not appear in the BBB report. However, they do state that there are "unanswered complaints," which used to be the criteria for an unsatisfactory rating. Trust the BBB as far as you can throw it. If the BBB says anything bad about a company, it's a REALLY bad company.

OK I'll bite here. Notice that I am NOT defending the company in question, but I wonder about Jimmy.



First he's F-ING NUTS to drive a Denali at 100+ mph on the freeway. I hope that no innocent people get caught in the path as he hurtles toward Darwinian destiny.



He does this on cheesy no-name tires that are sold for off-road use. And wonders why said tires fall apart. By the way, having a mag wheel for the SPARE TIRE seems rather obsessive.



Warranties that cost extra are ALWAYS a rip off. No one is going to give much warranty on high-performance parts. Everyone knows that people buy these parts in order to abuse them. When they fail, that is an excuse to buy even more expensive, higher performance parts next time.



Almost any engine equipped with a supercharger is prone to "grenade" if pushed too far. Until you've done that a few times though you won't know how far you can push it. If the oil pressure gauge is showing full normal pressure, the oil pump is doing all that it can.



It isn't illegal to replace the odometer with one that shows fewer miles. It is illegal to lie about the actual mileage. The owner has to tell everyone concerned that the actual miles are more than the odometer shows. The DMV may have a form for that.



The word "unsatisfactory" does not appear in the BBB report. However, they do state that there are "unanswered complaints," which used to be the criteria for an unsatisfactory rating. Trust the BBB as far as you can throw it. If the BBB says anything bad about a company, it's a REALLY bad company.

OK I'll bite here. Notice that I am NOT defending the company in question, but I wonder about Jimmy.



First he's F-ING NUTS to drive a Denali at 100+ mph on the freeway. I hope that no innocent people get caught in the path as he hurtles toward Darwinian destiny.



He does this on cheesy no-name tires that are sold for off-road use. And wonders why said tires fall apart. By the way, having a mag wheel for the SPARE TIRE seems rather obsessive.



Warranties that cost extra are ALWAYS a rip off. No one is going to give much warranty on high-performance parts. Everyone knows that people buy these parts in order to abuse them. When they fail, that is an excuse to buy even more expensive, higher performance parts next time.



Almost any engine equipped with a supercharger is prone to "grenade" if pushed too far. Until you've done that a few times though you won't know how far you can push it. If the oil pressure gauge is showing full normal pressure, the oil pump is doing all that it can.



It isn't illegal to replace the odometer with one that shows fewer miles. It is illegal to lie about the actual mileage. The owner has to tell everyone concerned that the actual miles are more than the odometer shows. The DMV may have a form for that.



The word "unsatisfactory" does not appear in the BBB report. However, they do state that there are "unanswered complaints," which used to be the criteria for an unsatisfactory rating. Trust the BBB as far as you can throw it. If the BBB says anything bad about a company, it's a REALLY bad company.

OK I'll bite here. Notice that I am NOT defending the company in question, but I wonder about Jimmy.



First he's F-ING NUTS to drive a Denali at 100+ mph on the freeway. I hope that no innocent people get caught in the path as he hurtles toward Darwinian destiny.



He does this on cheesy no-name tires that are sold for off-road use. And wonders why said tires fall apart. By the way, having a mag wheel for the SPARE TIRE seems rather obsessive.



Warranties that cost extra are ALWAYS a rip off. No one is going to give much warranty on high-performance parts. Everyone knows that people buy these parts in order to abuse them. When they fail, that is an excuse to buy even more expensive, higher performance parts next time.



Almost any engine equipped with a supercharger is prone to "grenade" if pushed too far. Until you've done that a few times though you won't know how far you can push it. If the oil pressure gauge is showing full normal pressure, the oil pump is doing all that it can.



It isn't illegal to replace the odometer with one that shows fewer miles. It is illegal to lie about the actual mileage. The owner has to tell everyone concerned that the actual miles are more than the odometer shows. The DMV may have a form for that.



The word "unsatisfactory" does not appear in the BBB report. However, they do state that there are "unanswered complaints," which used to be the criteria for an unsatisfactory rating. Trust the BBB as far as you can throw it. If the BBB says anything bad about a company, it's a REALLY bad company.

Disclaimer: ANY WRONG DOING IN THIS ENTIRE DOCUMENT IS (ALLEGED)

just as UFO's do not exist

I have problems with Pro Comp Tires.



One of my tires even developed a tiny bulge in it.



4 wheel Parts refused to refund and/or replace my tires (12,000 mile) even though I had purchased their $100.00 tire warranty that they pushed on to me. They basically said, "If there isn't a tear/damage in the tire, we won't replace it"



I took my truck to an independent ASE facility and they stated that these PRO COMP tires were indeed DEFECTIVE and caused my vehicle to drift SEVERELY twards one way of the road after I had my brand new truck aligned.



4 Wheel Parts is owned/operated by Trans American Auto Parts who also owns/operates

PRO COMP TIRES. (more info at the end)



So, I took the following actions that gets a corporation into trouble, which really upset them.



I decided to look their Company Reliability Report on the Better Business Bureau website located at www.labbb.org. It stated the following below:



4 wheel Parts has an "Unsatisfactory Record" with the Better Business Bureau when it comes to answering consumer complaints along with the following below:



*Delivery Issues

*Difficulty obtaining Refunds

*Overcharging:

*Poor Installation:

*Poor Customer Service

*Billing Disputes

*Failure to Deliver Ordered Merchandise /Missing Items/Incorrect Items



All this can be verified by obtaining a company reliability report from the Better Business Bureau at www.labbb.org/



If I had read the BBB reliability report on 4 wheel parts or somebody would have warned me, I would have not have spent $15,000.00 at their store.



If an "Improper installation and/or fraud" has been made upon your vehicle, for best results (first) file/send a report to the following (3) State/local agencies set up to help you below on the internet.



ww.badbusinessbureau.com

ww.autorepair.ca.go

ww.bbb.org



Then immediately mail a copy complaint to the Bureau of Automotive Repair and the District Attorney's Consumer Protection Division for your State listed below:



Bureau of Automotive Repair (Main Office)

400 R Street, Suite 520

Sacramento, CA 95814

916-322-3333



Orange County District Attorney

Consumer Protection Division

401 Civic Center Drive

Santa Ana, CA 92701



Consumer Protection Division :singlethumbup:

Los Angeles County District Attorney's Office

201 North Figueroa St., Suite 1600

Los Angeles, CA 90012



An Independent investigation/study will be underway in the future to determine why these tires failed prematurely. A preliminary investigation of consumer complaints into this failure has pointed to the speed arc of 100 mph.



Any prolonged length of time spent driving in this threshold has resulted in consumer complaints of tires developing mild tire pulls, SEVERE tire pulls, and tire bulges/wobbles felt in the steering wheel.



One of the tires will be sent away for idependent laboratory analysis stating exactly why it failed prematurely at only 12,000 miles and why it developed an tiny bulge in it. This independent laboratory analysis may even cost up to $1,000.00.



If your PRO COMP tires have developed, "Tire Pulls" you should have them replaced. Many consumers have emailed me telling me that they have wasted their money on alignments that wont align thinking that they have bent some part on their suspension.



BUYER BEWARE

North Dakota

State Offices

Director

Consumer Protection Division

Office of the Attorney General

600 East Boulevard Ave.

Department 125

Bismarck ND 58505-0040

701-328-3404

Toll free in ND: 1-800-472-2600

TTY 800-366-6888

Fax: 701-328-3535

E-mail: cpat@state.nd.us

Web site: ww.ag.state.nd.us/ndag/cpat/cpat.html



Attorney General

Office of the Attorney General

600 East Boulevard Ave.

Department 125

Bismarck ND 58505-0040

701-328-2210

TTY 800-366-6888

Fax: 701-328-2226

E-mail: ndag@state.nd.us

Web site: ww.ag.state.nd.us



Ohio

State Offices

Ohio Consumers' Counsel

77 South High St.

15th Floor

Columbus OH 43266-0550

614-466-8574 (outside OH)

1-877-742-5622)

E-mail: occ@occ.state.oh.us

Web site: ww.state.oh.us/cons/



Consumer Protection Section

Ohio Attorney General's Office

30 East Broad St.

25th Floor

Columbus OH 43215-3428

614-466-8831

Toll free in OH: 1-800-282-0515

TDD: 614-466-1393

Fax: 614-728-7583

E-mail: consumer@ag.state.oh.us

Web site: ww.ag.state.oh.us



County Offices

Prosecuting Attorney

Summit County Office of Prosecuting Attorney

53 University Ave.

Akron OH 44308-1680

330-643-2800

TDD/TTY: 330-643-8277 (criminal)

Fax: 330-643-2137 (civil)



Director

Economic Crime

Franklin County Office of Prosecuting Attorney

369 South High Street

Columbus OH 43215

614-462-3555

Fax: 614-462-6103

Prosecuting Attorney

Portage County Office of Prosecuting Attorney

466 South Chestnut St.

Ravenna OH 44266-3000

330-296-4593

Fax: 330-297-3856



City Offices

Department of Community Development

Cincinnati Office of Consumer Services

City Hall Room 126

801 Plum Street

Cincinnati OH 45202

513-352-6146

Fax: 513-352-5241



Oklahoma

State Offices

Administrator

Department of Consumer Credit

4545 North Lincoln Blvd., #104

Oklahoma City OK 73105

405-521-3653

Fax: 405-521-6740

Oklahoma Attorney General

Consumer Protection Unit

4545 N. Lincoln Ave.

Suite 260

Oklahoma City OK 73105

405-521-2029

Fax: 405-528-1867

Web site: ww.oag.state.ok.us



Oregon

State Offices

Attorney in Charge

Financial Fraud/ Consumer Protection Section

Department of Justice

1162 Court St., NE

Salem OR 97310

503-378-4732

503-378-4320 (hotline Salem only)

503-229-5576 (hotline Portland only)

Toll free in OR: 1-877-877-9392

TDD/TTY: 503-378-5939

Fax: 503-378-5017

Web site: ww.doj.state.or.us



Pennsylvania

State Offices

Director

Bureau of Consumer Protection

Office of Attorney General

14th Floor, Strawberry Square

Harrisburg PA 17120

717-787-9707

Toll free in PA: 1-800-441-2555

Fax: 717-787-1190

Web site: ww.attorneygeneral.gov

Senior Deputy Attorney General

Health Care Unit

Bureau of Consumer Protection

Office of the Attorney General

14th Floor Strawberry Square

Harrisburg PA 17120

717-705-6938

Toll free in PA: 1-877-888-4877

Fax: 717-787-1190



Consumer Advocate

Office of the Consumer Advocate

Office of the Attorney General

Forum Place, 5th Floor

Harrisburg PA 17101-1921

717-783-5048 (utilities only)

Toll free in PA: 1-800-684-6560

Fax: 717-783-7152

E-mail: paoca@ptd.net

Web site: ww.oca.state.pa.us



Regional Offices

Deputy Attorney General

Bureau of Consumer Protection

Allentown Regional Office

Office of Attorney General

810 Hamilton St.

Fourth Floor

Allentown PA 18101

610-821-6690

Fax: 610-821-6529



Senior Deputy Attorney General

Bureau of Consumer Protection

Ebensburg Regional Office

Office of the Attorney General

171 Lovell Ave.

Suite 202

Ebensburg PA 15931

814-471-1831

Fax: 814-471-1840



Deputy Attorney General

Bureau of Consumer Protection

Erie Regional Office

Office of the Attorney General

1001 State St.

Suite 1009

Erie PA 16501

814-871-4371

Fax: 814-871-4848



Deputy Attorney General

Bureau of Consumer Protection

Harrisburg Regional Office

Office of the Attorney General

301 Chestnut St., Suite 105

Harrisburg PA 17101

717-787-7109

Fax: 717-772-3560



Senior Deputy Attorney General

Bureau of Consumer Protection

Philadelphia Regional Office

Office of the Attorney General

21 South 12th St.

Second Floor

Philadelphia PA 19107

215-560-2414

Fax: 215-560-2494



Deputy Attorney General

Bureau of Consumer Protection

Pittsburgh Regional office

Office of Attorney General

564 Forbes Ave.

6th Floor Manor Building

Pittsburgh PA 15219

412-565-5135

Fax: 412-565-5475



Senior Deputy Attorney General

Bureau of Consumer Protection

Scranton Regional Office

Office of Attorney General

214 Samter Building

101 Penn Avenue

Scranton PA 18503

570-963-4913

Fax: 570-963-3418



County Offices

Director

Beaver County Alliance for Consumer Protection

699 Fifth St.

Beaver PA 15009-1997

724-728-7267

Fax: 724-728-6762



Director/Chief Sealer

Bucks County Consumer Protection, Weights and Measures

50 North Main St.

Doylestown PA 18901

215-348-7442

Fax: 215-348-4570



Director

Delaware County Consumer Affairs

201 West Front St.

Delaware County Courthouse

Media PA 19063

610-891-4865

Fax: 610-566-3947



Montgomery County Consumer Affairs

Montgomery County Human Services Center

1430 DeKalb St.

Norristown PA 19404-0311

610-278-3565

Fax: 610-278-5228



Chief

Economic Crime Unit

Philadelphia District Attorney's Office

1421 Arch St.

Philadelphia PA 19102

215-686-8750

Fax: 215-686-8765



Director

Chester Consumer Affairs

601 Westtown Road, Suite 295

West Chester PA 19382-4991

610-344-6150

Puerto Rico

Puerto Rico Offices

Secretary

Department of Justice

PO Box 902192

San Juan PR 00902

787-721-2900

Fax: 787-725-2475



Department of Consumer Affairs

Minillas Station

P.O. Box 41059

Santurce PR 00940-1059

787-721-0940

Fax: 787-726-6570

E-mail: Jalicea@Caribe.net



Rhode Island

State Offices



Director

Consumer Unit

Consumer Protection Unit

Department of Attorney General

150 South Main St.

Providence RI 02903

401-274-4400

Senior Line: 1-888-621-1112

TDD: 401-453-0410

Fax: 401-222-5110





Consumer Credit Couseling Services

535 Centerville Road

Suite 103

Warwick RI 02886

Toll free: 1-800-208-2227

Fax: 401-732-0250

Web site: ww.creditcounseling.org



South Carolina

State Offices

Senior Assistant Attorney General

Office of the Attorney General

PO Box 11549

Columbia SC 29211

803-734-3970

Fax: 803-734-4323

Web site: ww.scattorneygeneral.org



Administrator/Consumer Avocate

SC Department of Consumer Affairs

2801 Devine St.

PO Box 5757

Columbia SC 29205-5757

803-734-4200

Toll free in SC: 1-800-922-1594

Fax: 803-734-4286

E-mail: scdca@dca.state.sc.us

Web site: ww.state.sc.us/consumer





Office of Executive Policy and Program

1205 Pendleton St.

Room 308

Columbia SC 29201

803-734-0457

Toll free in SC only: 1-866-300-9333

Fax: 803-734-0799

Web site: ww.myscgov.com



South Dakota

State Offices

Director of Consumer Affairs

Office of the Attorney General

500 East Capitol

State Capitol Building

Pierre SD 57501-5070

605-773-4400

Toll free in SD: 1-800-300-1986

TDD: 605-773-6585

Fax: 605-773-7163



Tennessee

State Offices

Director

Division of Consumer Affairs

Division of Consumer Affairs

5th Floor

500 James Robertson Parkway

Nashville TN 37243-0600

615-741-4737

Toll free in TN: 1-800-342-6175

Fax: 615-532-4994

Web site: ww.state.tn.us/consumer



Deputy Attorney General

Division of Consumer Protection

Consumer Advocate and Protection

Tennessee Attorney General's Office

PO Box 20207

Nashville TN 37243-0491

615-741-1671

Fax: 615-532-2910



Texas

State Offices

Assistant Attorney General

Consumer Protection/ Austin Regional Office

PO Box 12548

Austin TX 78711-2548

512-463-2185

Fax: 512-463-8301

Web site: ww.oag.state.tx.us



Assistant Attorney General and Chief

Consumer Protection Division

Office of Attorney General

PO Box 12548

Austin TX 78711-2548

512-463-2070

Fax: 512-463-8301



Public Counsel

Office of Public Insurance Counsel

333 Guadalupe

Suite 3-120

Austin TX 78701

512-322-4143

Fax: 512-322-4148

E-mail: rod.bordelon@mail.capnet.state.tx.us

Web site: ww.opic.state.tx.us



Assistant Attorney General

Consumer Protection/Houston Regional Office

Office of the Attorney General

808 Travis, Suite 812

Houston TX 77002

713-223-5886, ext. 118

Fax: 713-223-5821

E-mail: john.owens@oag.state.tx.us



Regional Offices

Assistant Attorney General

Consumer Protection Division/Dallas Regional Office

Office of the Attorney General

1600 Pacific Ave., Suite 1700

Dallas TX 75201-3513

214-969-5310

Fax: 214-969-7615



Assistant Attorney General

Consumer Protection/El Paso Regional Office

Office of the Attorney General

401 East Franklin St Suite 530

El Paso TX 79901

915-834-5800

E-mail: jad2@oag.state.tx.us



Assistant Attorney General

Consumer Protection/Lubbock Regional Office

Office of the Attorney General

916 Main St., Suite 806

Lubbock TX 79401-3410

806-747-5238

Fax: 806-747-6307

E-mail: lwj@aog.state.tx.us

Web site: ww.oag.state.tx.us



Assistant Attorney General

Consumer Protection/McAllen Regional Office

Office of the Attorney General

3201 North McColl Road, Suite B

McAllen TX 78501

956-682-4547

Fax: 956-682-1957

Web site: ww.oag.state.tx.us



Assistant Attorney General

Consumer Protection/San Antonio Regional Office

Office of the Attorney General

115 East Travis St., Suite 925

San Antonio TX 78205-1615

210-224-1007

Fax: 210-225-1075





County Offices

Director

Department of Environmental and Health Services

City Hall

1500 Marilla, Room 7A-North

Dallas TX 75201

214-670-5216

Fax: 214-670-3863

E-mail: bweaver@gwsmtp.ci.dallas.tx.us



Director

City of Dallas Economic Development Department

City Hall

500 Marilla, Room 5C-South

Dallas TX 75201

214-670-1685

Fax: 214-670-0158

E-mail: lsbrown@ci.dallas.tx.us



Chief

Harris County Consumer Fraud Division

Harris County District Attorney's Office

1201 Franklin

Suite 600

Houston TX 77002-1901

713-755-5836

713-755-5840

Fax: 713-755-5262



Utah

State Offices

Director

Division of Consumer Protection

Department of Commerce

160 East 300 South

Box 146704

Salt Lake City UT 84114-6704

801-530-6601

Fax: 801-530-6001

E-mail: commerce@br.state.ut.us

Web site: ww.commerce.state.ut.us



Vermont

State Offices

Consumer Assistance Program

For Consumer Complaints & Questions

104 Morrill Hall

UVM

Burlington VT 05405

802-656-3183 (within Chittenden County or out of state)

Toll free in VT: 1-800-549-2424

Web site: www.state.vt.us/atg



Chief

Public Protection Division

Office of the Attorney General

109 State St.

Montpelier VT 05609-1001

802-828-5507

Web site: ww.state.vt.us/atg



Supervisor

Consumer Assurance Section

Food and Market

Department of Agriculture

116 State St.

Montpelier VT 05602

802-828-3456

Fax: 802-828-2361



Virgin Islands

Virgin Islands Offices

Department of Licensing and Consumer Affairs

Golden Rock Shopping Center

Christiansted

St. Croix VI 00820

340-773-2226

Fax: 340-778-8250



State Offices

Commissioner

Department of Licensing and Consumer Affairs

Property and Procurement Bldg

No. 1 Sub Base, Room 205

St. Thomas VI 00802

340-774-3130

Fax: 340-776-0675



Virginia

State Offices

Senior Assistant Attorney General and Chief

Office of the Attorney General

Antitrust and Consumer Litigation Section

900 East Main St.

Richmond VA 23219

804-786-2116

Toll free: 1-800-451-1525

Fax: 804-786-0122

E-mail: mail@oag.state.va.us

Web site: ww.oag.state.va.us



Program Manager

Office of Consumer Affairs

Department of Agriculture and Consumer Services

Washington Building, Suite 100

P.O. Box 1163

Richmond VA 23219

804-786-2042

Toll free in VA: 1-800-552-9963

TDD: 800-828-1120

Fax: 804-371-7479

Web site: ww.vdacs.state.va.us



County Offices

Acting Team Leader

Office of Citizen and Consumer Affairs

#1 Court House Plaza, Suite 310

2100 Clarendon Blvd.

Arlington VA 22201

703-228-3260

Fax: 703-228-3295

E-mail: abutle@co.arlington.va.us

Web site: ww.co.arlington.va.us



Director

Fairfax County Department of Telecommunications and Consumer Services

12000 Government Center Parkway, Suite 433

Fairfax VA 22035

703-222-8435

Fax: 703-322-9542



City Offices

Consumer Affairs & Cable Television Administrator

City of Alexandria

City Hall

P.O. Box 178

Alexandria VA 22313

703-617-4350

TDD: 703-617-5056

Fax: 703-617-6426

E-mail: prescott.barbash@ci.alexandria.va.us

Web site: ci.alexandria.va.us



Director

Consumer Affairs Division

Office of the Commonwealth's Attorney

2425 Nimmo Pkwy

Virginia Beach VA 23456-9060

757-426-5836

Fax: 757-427-8779

Web site: www.vbgov.com/dept/oca/



Washington

State Offices

Consumer Resource Center

Office of the Attorney General

103 East Holly St., Suite 308

Bellingham WA 98225-4728

360-738-6185



Consumer Resource Center

Office of the Attorney General

500 N. Morain St., Suite 1250

Kennewick WA 99336-2607

509-734-2967



Consumer Resource Center

Office of the Attorney General

905 Plum St. Bldg 3

PO Box 40118

Olympia WA 98504-0118

360-753-6210



Director of Consumer Services

Consumer Resource Center

Office of the Attorney General

900 Fourth Ave., Suite 2000

Seattle WA 98164-1012

206-464-6684 1-800-551-4636

W 1-800-276-9883

Fax: 206-464-6451

Web site: ww.wa.gov/ago



Consumer Resource Center

Office of the Attorney General

1116 West Riverside Ave.

Spokane WA 99201-1194

509-456-3123



Program Manager

Consumer Resource Center

Office of the Attorney General

Consumer Protection Division

1019 Pacific Ave., 3rd Floor

Tacoma WA 98402-4411

253-593-2904

Toll free: 1-800-551-4636

Toll free:1-800-276-9883 in state only

Fax: 253-593-2449

E-mail: cynthial@atg.wa.gov

Web site: ww.wa.gov/ago



Consumer Resource Center

Office of the Attorney General

1220 Main St., Suite 510

Vancouver WA 98660

360-759-2150



City Offices

Chief Deputy Prosecuting Attorney

Fraud Division

900 4th Ave., #1002

Seattle WA 98164

206-296-9010

Fax: 206-296-9009

E-mail: pat.sainsbury@metrokc.gov

Web site: ww.metrokc.gov/proatty/



Consumer Affairs Supervisor

Revenue and Consumer Affairs

Seattle Department of Finance

805 South Dearborn St.

Seattle WA 98134

206-386-1298

Fax: 206-386-1129

E-mail: seattle.consumer-affairs@ci.seattle.wa.us

Web site: ww.pan.ci.seattle.wa.us/esd/consumer





Consumer Affairs Inspector

Revenue and Consumer Affairs Section

Executive Services Department

Division of Finance

600 4th Ave., #103

Seattle WA 98104-1891

206-233-7837

Fax: 206-684-5170

E-mail: edgonzaga@ci.seattle.wa.us



West Virginia

State Offices

Deputy Attorney General

Consumer Protection Division

Office of the Attorney General

812 Quarrier St., 6th Floor

P.O. Box 1789

Charleston WV 25326-1789

304-558-8986

Toll free in WV: 1-800-368-8808

Fax: 304-558-0184

E-mail: consumer@wvnet.edu

Web site: ww.state.wv.us/wvag



Director

Division of Weights and Measures Section

570 MacCorkle Ave.

St. Albans WV 25177

304-722-0602

Fax: 304-722-0605

E-mail: angellk@mail.wvnet.edu



Wisconsin

State Offices

Regional Supervisor

Department of Agriculture Trade & Consumer Protection

Division of Trade and Consumer Protection

200 North Jefferson St.

Suite 146A

Green Bay WI 54301

920-448-5110

Fax: 920-448-5118

Web site: datcp.state.wi.us







Acting Administrator

Department of Agriculture, Trade and Consumer Protection

Division of Trade and Consumer Protection

2811 Agriculture Dr.

PO Box 8911

Madison WI 53708

608-224-4953

Toll free in WI: 1-800-422-7128

TTD/TTY: 1-608-224-5058

Fax: 608-224-4939

E-mail: datephotline@wheel.datep.state.wi.us

Web site: ww.datcp.state.wi.us



County Offices

Assistant District Attorney

Consumer Fraud Unit

Milwaukee County District Attorney's Office

821 West State St., Room 405

Milwaukee WI 53233-2485

414-278-4585

Fax: 414-223-1955



Consumer Fraud Investigator

Racine County Sheriff's Department

717 Wisconsin Ave.

Racine WI 53403

262-636-3126

Fax: 626-637-5279



Wyoming

State Offices

Assistant Attorney General

Office of the Attorney General

Consumer Protection Unit

123 State Capitol Building

Cheyenne WY 82002

307-777-7874

Toll free in WY only: 1-800-438-5799

Fax: 307-777-7956

E-mail: agwebmaster@state.wy.us

Web site: attorneygeneral.state.wy.us/

Medford Consumer Advisory Commission

90 Main St.

Medford MA 02155

781-393-2460

Fax: 781-393-2342



Consumer Assistance Office - Metro West, Inc.

209 West Central St.

Natick MA 01760

508-651-8812

Fax: Fax: 508-647-0661



Newton-Brookline Consumer Office

Newton City Hall

1000 Commonwealth Ave.

Newton MA 02465

617-552-7205

Fax: 617-552-7027



Director

Mass PIRG Consumer Action Center

182 Green St.

North Weymouth MA 02191

781-335-0280

Fax: 781-340-3991

E-mail: jfoyconsumeraction2@juno.com



Berkshire County Consumer Advocates, Inc.

150 North St.

Pittsfield MA 01201

413-443-9128

Toll free: 1-800-540-9128

Fax: 413-496-9225



Consumer Aid Program

South Shore Community Action Council, Inc.

265 South Meadow Road



Plymouth MA 02360

508-747-7575 x226

Fax: 508-746-5140

E-mail: lmtilley@sscac.org

Norfolk District Attorney's Office

10 Granite St.



Quincy MA 02169

617-984-5600 ext. 118

Fax: 617-769-6101



Revere Consumer Affairs Office

City Hall 281 Broadway

Revere MA 02151

781-286-8114

Fax: 781-284-6999



Mayor's Office of Consumer Information

City of Springfield

1243 Main St.

Springfield MA 01103

413-787-6437



Director

Consumer Council of Worcester County

484 Main St.

2nd Floor

Worcester MA 01608-1690

508-754-1176

Fax: 508-754-0203

E-mail: dreilly@wcac.net

Michigan



State Offices

Director

Bureau of Automotive Regulation

Michigan Department of State

Lansing MI 48918-1200

517-373-4777

Toll free in MI: 1-800-292-4204

Fax: 517-373-0964



Assistant in Charge

Consumer Protection Division

Office of Attorney General

PO Box 30213

Lansing MI 48909

517-373-1140 (complaint information)

517-373-1110

Fax: 517-241-3771



County Offices

Chief Investigator

Bay County Consumer Protection Unit

1230 Washington - Courthouse

Bay City MI 48707-5994

517-895-4139

Fax: 517-895-4167



Director

Consumer Protection Department

Macomb County

Office of the Prosecuting Attorney

Macomb County Administration Bldg

One South Main Street 3rd FL

Mt. Clemens MI 48043

810-469-5600

810-469-5350

Fax: 810-469-5609



City Offices

Director

City of Detroit Consumer Affairs Department

65 Cadillac Square

Suite 1600

Detroit MI 48226

313-224-3508

313-224-6995 (complaints)

Fax: 313-224-2796

E-mail: castillojr@cadtwr.ci.detroit.mi.us

Web site: www.ci.detroit.mi.us



Minnesota

State Offices

Manager

Consumer Services Division

Minnesota Attorney General's Office

1400 NCL Tower

445 Minnesota Street

St. Paul MN 55101

612-296-3353

Toll free: 1-800-657-3787

Fax: 612-282-5801

E-mail: consumer.ag@state.mn.us

Web site: www.ag.state.mn.us/consumer



County Offices

Director, Citizens Info Hotline

Hennepin County Citizen Information Hotline

Office of Hennepin County Attorney

C-2000 County Government Center

Minneapolis MN 55487

612-348-4528

TDD/TTY: 612-348-6015

Fax: 612-348-9712

E-mail: citizeninfo@hennipin.mn.us

Web site: www.co.hennepin.mn.us/coatty/hcatty.htm

City Offices



Director

Division of Licenses & Consumer Services

Minneapolis Department of Regulatory Services

City Hall, Room 1C

350 South 5th Street

Minneapolis MN 55415

612-673-2080

TDD/TTY: 612-673-3300/3360

Fax: 612-673-3399

E-mail: opa@ci.minneapolis.mn.us

Web site: www.ci.minneapolis.mn.us



Mississippi



State Offices

Director

Consumer Protection Division of the Mississippi Attorney

General's Office

P.O. Box 22947

Jackson MS 39225-2947

601-359-4230

Toll free in MS: 1-800-281-4418

Fax: 601-359-4231

Web site: www.ago.state.ms.us



Director

Bureau of Regulatory Services

Department of Agriculture and Commerce

121 North Jefferson St.

P.O. Box 1609

Jackson MS 39201

601-359-1111

Fax: 601-354-6502

Web site: www.mdac.state.ms.us







Missouri



State Offices

Deputy Chief Counsel

Consumer Protection and Trade Offense Division

PO Box 899

1530 Rax Court

Jefferson City MO 65102

573-751-6887

573-751-3321

Toll free in MO: 1-800-392-8222

TDD/TTY toll free in MO: 1-800-729-8668

Fax: 573-751-7948

E-mail: attgenmail@moago.org

Web site: www.ago.state.mo.us



Montana



State Offices

Chief Legal Counsel

Consumer Affairs Unit

Department of Administration

1424 Ninth Ave.

Box 200501

Helena MT 59620-0501

406-444-4312 (Misc.)

406-444-9405 (Telemarketing)

406-444-1588 (Automotive)

Fax: 406-444-2903



Nebraska



State Offices

Assistant Attorney General

Department of Justice

2115 State Capitol

P.O. Box 98920

Lincoln NE 68509

402-471-2682

Toll free in state: 1-800-727-6432

Fax: 402-471-0006

Web site: www.nol.org/home/ago



Nevada

State Offices

Commissioner

Nevada Consumer Affairs Division

1850 East Sahara

Suite 101

Las Vegas NV 89104

702-486-7355

Toll free: 1-800-326-5202

TDD: 702-486-7901

Fax: 702-486-7371

E-mail: ncad@fyiconsumer.org

Web site: www.fyiconsumer.org



Bureau of Consumer Protection

555 E. Washington Ave, Ste. 3900

Las Vegas NV 89101

702-486-3420



Deputy Chief Investigator

Consumer Affairs Division

Department of Business and Industry

4600 Kietzke Lane, Building B, Suite 113

Reno NV 89502

775-688-1800

Toll free in NV: 1-800-326-5202

TDD: 775-486-7901

Fax: 702-688-1803



New Hampshire

State Offices

Consumer Protection and Antitrust Bureau

New Hampshire Attorney General's Office

33 Capitol St.

Concord NH 03301

603-271-3641

TDD toll free: 1-800-735-2964

Fax: 603-271-2110

Web site: www.state.nh.us/nhdoj/Consumer/cpb.html



New Jersey

State Offices

Department of Law and Public Safety

Division of Consumer Affairs

PO Box 45025

Newark NJ 07101

973-504-6200

Toll free: 1-800-242-5846

E-mail: askconsumeraffairs@smtp.lps.state.nj.us

Web site: www.state.nj.us/lps/ca/home.htm



County Offices

Director

Atlantic County Division of Consumer Affairs

1333 Atlantic Ave.

8th Floor

Atlantic City NJ 08401

609-343-2376

609-345-6700

Fax: 609-343-2322

Web site: www.aclink.org/law/mainpages/conshome.htm

Director/Superintendent



Camden County Office of Consumer Protection/Weights and Measures

Jefferson House

Lakeland Road

Blackwood NJ 08012

609-374-6161

609-374-6001

Toll free in NJ: 800-999-9045

Fax: 609-232-0748

E-mail: consumer@co.camden.nj.us

Web site: www.co.camden.nj.us



Director

Department of Consumer Affairs & Weight & Measures

Cumberland County Department of Consumer Affairs and Weights and Measures

788 East Commerce St.

Bridgeton NJ 08302

856-453-2203

Fax: 856-453-2206

E-mail: louismo@co.cumberland.nj.us



Director/Superintendent

Cape May County Consumer Affairs Weights and Measures

4 Moore Road

Cape May Court House NJ 08210

609-463-6475

Fax: 609-465-4639

E-mail: mbrogan@co.cape-may.nj.us

Senior Investigator







Essex County Division of Consumer Action/Consumer Services

50 South Clinton St.

Suite 3201

East Orange NJ 07018

973-395-8350

Fax: 973-395-8433

Office of Consumer Affairs

County of Hunterdon

PO Box 2900

Flemington NJ 08822

908-806-5174

Fax: 908-806-2057

E-mail: ferrari@co.hunterdon.nj.us



Director

Monmouth County Department of Consumer Affairs

50 East Main St.

P.O. Box 1255

Freehold NJ 07728-1255

732-431-7900

Fax: 732-845-2037



Director

Hudson County Division of Consumer Affairs

595 Newark Ave.

Jersey City NJ 07306

201-795-6295

201-795-6163

Fax: 201-795-6462



Director/Superintendent

Burlington County Office of Consumer Affairs/Weights and Measures

49 Rancocas Road

P.O. Box 6000

Mount Holly NJ 08060

609-265-5098 Weights and Measures

609-265-5054 Consumer Affairs

Fax: 609-265-5065



Director

Division of Consumer Affairs

Somerset County

PO Box 3000

Somerville NJ 08876-1262

908-231-7000, ext. 7400

Fax: 908-429-0670

E-mail: consumeraffairs@co.somerset.nj.us

Web site: www.co.somerset.nj.us



Director

Ocean County Department of Consumer Affairs/Weights and Measures

1027 Hooper Ave.

PO Box 2191

Toms River NJ 08754-2191

732-929-2105

Toll free in NJ: 1-800-722-0291 ex. 2105

Fax: 732-506-5330



Division Chief

Mercer County Consumer Affairs

640 South Broad St Rm 404

P.O. Box 8068

Trenton NJ 08650-0068

609-989-6671

Fax: 609-989-6670



Superintendent

County of Passaic

Dept of Law and Public Safety

Div of Weights and Measures - CS

1310 Route 23 North

Wayne NJ 07470

973-305-5750 (Wts & Meas)

973-305-5881 (Consumer Prot'n)

Fax: 973-628-1796

E-mail: pcca@advanix.net



Director

Union County Division of Consumer Affairs

300 North Ave. East

Westfield NJ 07090

908-654-9840

Fax: 908-654-3082

E-mail: fpeterson@unioncountynj.org

Web site: www.unioncountynj.org



Director

Gloucester County Department of Consumer Protection/Weights and Measures

152 North Broad St.

PO Box 337

Woodbury NJ 08096

856-853-3349

856-853-3350

TDD: 856-848-6616

Fax: 609-853-6813

E-mail: jsilvest@co.gloucester.nj.us

City Offices



Director

Livingston Consumer Affairs

357 South Livingston Ave.

Livingston NJ 07039

973-535-7976

Fax: 973-740-9408



Director

Maywood Consumer Affairs

Bourough of Maywood

459 Maywood Ave.

Maywood NJ 07607

201-845-5749

201-845-5749



Director

Middlesex Borough Consumer Affairs

1200 Mountain Ave.

Middlesex NJ 08846

732-356-8090, ext. 250

Fax: 732-356-7954



Director

Mountainside Consumer Affairs

1455 Coles Ave.

Mountainside NJ 07092

908-232-6600



Deputy Mayor

Director Consumer Affairs

Township of North Bergen

Municipal Building

4233 Kennedy Blvd.

North Bergen NJ 07047

201-392-2157 (community service)

201-330-7291 (consumer protection)

Fax: 201-392-8551



Consumer Affairs Investigator

Perth Amboy Consumer Affairs

Office of Social Services

Fayette and Read St.s

Perth Amboy NJ 08861

732-826-4300

Fax: 908-826-6192



Director

Plainfield Action Services

City Hall Annex

510 Watchung Avenue

Plainfield NJ 07060

908-753-3519

Fax: 908-753-3540



Town Attorney

Secaucus Department of Consumer Affairs

Municipal Government Center

1203 Patterson Plank Road

Secaucus NJ 07094

201-330-2008



Director

Consumer Affairs Office

1976 Morris Ave.

Union NJ 07083

908-851-5458

908-851-8501



Director

Wayne Township Consumer Affairs

475 Valley Road

Wayne NJ 07470

201-694-1800, ext. 3290 201-694-1800, ext. 3290



Director

Weehawken Consumer Affairs

400 Park Ave.

Weehawken NJ 07087

201-319-6005

Fax: 201-319-0112



Director

Woodbridge Consumer Affairs

Woodbridge Township

Municipal Building

One Main Street

Woodbridge NJ 07095

732-602-6058

Fax: 732-602-6016



New Mexico

State Offices

Director

Consumer Protection Division

Office of the Attorney General

PO Drawer 1508

407 Galisteo

Santa Fe NM 87504-1508

505-827-6060

Toll free in NM: 1-800-678-1508

Fax: 505-827-6685

Web site: www.ago.state.nm.us



New York

State Offices

Bureau Chief

Bureau of Consumer Frauds and Protection

Office of the Attorney General

State Capitol

Albany NY 12224

518-474-5481

Toll free in NY: 1-800-771-7755 (hotline)

Fax: 518-474-3618

Web site: www.oag.state.ny.us



Chairwoman and Executive Director

New York State Consumer Protection Board

5 Empire State Plaza

Suite 2101

Albany NY 12223-1556

518-474-3514

518-474-8583 (capitol region)

Toll free: 1-800-697-1220

Fax: 518-474-2474

E-mail: donna.ned@consumer.state.ny.us

Web site: www.consumer.state.ny.us



Director

Putnam County Department of Consumer Affairs/Weights and Measures

110 Old Route 6 - Bldg 3

Carmel NY 10512

845-225-2039

Fax: 845-225-3403



Deputy Bureau Chief

Consumer Frauds and Protection Bureau

Office of the Attorney General

120 Broadway 3rd FL

New York NY 10271

212-416-8300

Toll free: 1-800-771-7755

Fax: 212-416-6003



Regional Offices

Assistant Attorney General

Binghamton Regional Office

New York State Office of the Attorney General

State Office Building -17th Floor

44 Hawley Street

Binghamton NY 13901-4433

607-721-8771

Toll free: 1-800-771-7755

Fax: 607-721-8789

E-mail: dennis.mccabe@oag.state.ny.us

Web site: www.oag.state.ny.us



Assistant Attorney General in Charge

Brooklyn Regional Office

New York State Office of the Attorney General

Consumer Fraud Bureau

55 Hanson Place, Room 732

Brooklyn NY 11217

718-722-3949

Fax: 718-722-3951

Assistant Attorney General in Charge



Buffalo Regional Office

New York State Office of the Attorney General

Statler Towers

107 Delaware Avenue, 4th Floor

Buffalo NY 14202

716-853-8400

Toll free: 1-800-771-7755

Fax: 716-853-8414



Assistant Attorney General in Charge

Suffolk Regional Office

Office of the Attorney General

300 Motor Parkway, Suite 205

Hauppauge NY 11788

516-231-2401

Fax: 516-435-4757



Assistant Attorney General in Charge

Consumer Fraud and Protection Bureau

New York State Office of the Attorney General

Harlem Regional Office

163 West 125th St.

New York NY 10027-8201

212-961-4475

Fax: 212-961-4003



Assistant Attorney General in Charge

Plattsburgh Regional Office

Office of Attorney General

70 Clinton St.

Plattsburgh NY 12901

518-562-3282

Fax: 518-562-3294



Assistant Attorney General

Poughkeepsie Regional Office

New York State Office of the Attorney General

235 Main St.

Poughkeepsie NY 12601

914-485-3920

Toll free: 1-800-771-7755

TDD/TTY Toll free: 1-800-788-9898

Fax: 914-452-3303

Web site: www.oag.state.ny.us



Asst Attorney General in Charge

Rochester Regional Office

Office of the Attorney General

144 Exchange Blvd., 2nd Floor

Rochester NY 14614

716-546-7430

Toll free: 1-800-771-7755

TDD: 716-327-3249

Fax: 716-546-7514

E-mail: marian.payson@oag.state.ny.us

Web site: www.oag.state.ny.us



Assistant Attorney General in Charge

Syracuse Regional Office

Office of the Attorney General

615 Erie Blvd. West, Suite 102

Syracuse NY 13204-2465

315-448-4848

Fax: 315-448-4851



Asst Attorney General in Charge

Utica Regional Office

Office of the Attorney General

207 Genesee St., Room 504

Utica NY 13501

315-793-2225

Toll free: 1-800-771-7755

Fax: 315-793-2228

Web site: www.oag.state.ny.us



Assistant Attorney General in Charge

Office of the Attorney General

Watertown Regional Office

Dulles State Office Building

317 Washington Street

Watertown NY 13601

315-785-2444

Toll free: 1-800-771-7755

Fax: 315-785-2294

Web site: www.oag.state.ny.us



Assistant Attorney General in Charge

Consumer Fraud and Protection Bureau

New York State Office of the Attorney General

Westchester Regional Office

101 East Post Road

White Plains NY 10601-5008

914-422-8755

Fax: 914-422-8706

County Offices

Confidential Secretary



Department of Consumer Affairs

Albany County Courthouse

#40

Albany NY 12207

518-487-5040

Fax: 518-487-5048

E-mail: jmcmahon@albanycounty.com

Web site: www.albanycounty.com



Assistant District Attorney in Charge

Consumer Fraud Bureau

Erie County District Attorney's Office

Statler Towers

107 Delaware Ave 4th Floor

Idaho

State Offices

Deputy Attorney General

Consumer Protection Unit

Idaho Attorney General's Office

650 West State St.

Boise ID 83720-0010

208-334-2424

Toll free in ID: 1-800-432-3545

Fax: 208-334-2830

Web site: www.state.id.us/ag



Illinois

State Offices

Office of the Attorney General

1001 East Main St.

Carbondale IL 62901

618-529-6400

Toll free in IL: 1-800-243-0607

TDD: 618-529-0607

Fax: 618-529-6416



Bureau Chief

Consumer Fraud Bureau

100 West Randolph

12th Floor

Chicago IL 60601

312-814-3580

Toll free in IL: 1-800-386-5438

TDD: 312-814-3374

Fax: 312-814-2549 or 312.814.3806

Web site: www.ag.state.il.us



Chief

Consumer Protection Division of the Attorney General Office

100 West Randolph

12th Floor

Chicago IL 60601

312-814-3000

TDD: 312-793-2852

Fax: 312-814-2593

Web site: www.ag.state.il.us



Governor's Office of Citizens Assistance

222 South College Room 106

Springfield IL 62706

217-782-0244

Toll free in IL: 1-800-642-3112

Fax: 217-524-4049

E-mail: governor@state.il.us



County Offices

Supervisor

Cook County State Attorney's Office

Consumer Fraud Division

69 West Washington

Suite 700

Chicago IL 60602

312-603-8700



State's Attorney

Madison County Office of State's Attorney

157 North Main St., Suite 402

Edwardsville IL 62025

618-692-6280

Fax: 618-656-7312



Bureau Chief of Consumer Fraud

Department of Consumer Affairs serving Central Illinois

Office of the Attorney General

500 South Second St.

Springfield IL 62706

217-782-1090

Toll free in IL: 1-800-243-0618

217-785-2771

Fax: 217-782-1097

E-mail: attorney_general@atg.state.il.us

Web site: www.ag.state.il.us



City Offices

Commissioner

Chicago Department of Consumer Services

121 North LaSalle St.

Room 808

Chicago IL 60602

312-744-4006

TDD: 312-744-9385

Fax: 312-744-9089

Web site: www.ci.chi.il.us/ConsumerServices/



Administrator

City of Des Plaines Consumer Protection Office

City of Des Plaines

1420 Miner St.

Des Plaines IL 60016

847-391-5006

Fax: 847-391-5378

E-mail: admin@desplains.org





Indiana

State Offices

Chief Counsel and Director

Consumer Protection Division

Office of the Attorney General

Indiana Government Center South

402 West Washington Street, 5th Floor

Indianapolis IN 46204

317-232-6201

Toll free in IN: 1-800-382-5516 Consumer Hotline

Fax: 317-232-7979

Web site: www.in.gov/attorneygeneral





County Offices

Marion County Prosecuting Attorney

Marrion County Prosecuting Attorney's Office

560 City-County Building

200 East Washington Street

Indianapolis IN 46204-3363

317-327-3892

TDD/TTY: 317-327-5186

Fax: 317-327-5409

Web site: www.indygov.org



Iowa

State Offices

Assistant Attorney General

Consumer Protection Division

Office of the Attorney General

Director of Consumer Protection Division

1300 East Walnut St., 2nd Floor

Des Moines IA 50319

515-281-5926

Fax: 515-281-6771

E-mail: consumer@ag.state.ia.us

Web site: www.IowaAttorneyGeneral.org



Kansas

State Offices

Deputy Attorney General

Consumer Protection Division

Office of the Attorney General

120 SW 10th

4th Floor

Topeka KS 66612-1597

785-296-3751

Toll free in KS: 1-800-432-2310

TDD/TTY: 785-291-3767

Fax: 785-291-3699

E-mail: cprotect@ksag.org

Web site: www.ink.org/public/ksag



County Offices

Johnson County District Attorney's Office

Consumer Protection Division

Johnson County Courthouse

100 North Kansas Ave.

Olathe KS 66061

913-715-3003

Fax: 913-715-3040



Jr. Deputy District Attorney

Office of the District Attorney

Consumer Fraud & Economic Crime Division

535 North Main St., 1st Floor

Wichita KS 67203-3747

316-383-7921

Toll free in KS: 1-800-432-2310

Fax: 316-383-4669

E-mail: consumer@sedgwick.gov





Kentucky

State Offices

Director

Consumer Protection Division

Office of the Attorney General

1024 Capital Center Dr.

Frankfort KY 40601

502-696-5389

Toll free in KY: 1-888-432-9257

Fax: 502-573-8317

E-mail: consumerprotection@law.state.ky.us

Web site: www.kyattorneygeneral.com/cp



Assistant Attorney General

Consumer Protection Division

Office of the Attorney General

9001 Shelbyville Road

Suite 3

Louisville KY 40222

502-425-4825

Fax: 502-573-8317 Lori



Louisiana

State Offices

Chief

Consumer Protection Section

Office of the Attorney General

301 Main St. Suite 1250

Baton Rouge LA 70801

Toll free nationwide: 1-800-351-4889

Fax: 225-342-9637

Web site: www.ag.state.la.us



County Offices

Consumer Protection Section

Jefferson Parish District Attorney

200 Derbigny St.

5th Floor Courthouse Annex

Gretna LA 70053

504-368-1020

Fax: 504-368-4562



Maine

State Offices

Director

Office of Consumer Credit Regulation

35 State House Station

Augusta ME 04333-0035

207-624-8527

Toll free in ME: 1-800-332-8529

TDD/TTY: 207-624-8563

Fax: 207-582-7699

Web site: www.mainecreditreg.org



Division Chief

Public Protection Division

Office of the Attorney General

6 State House Station

Augusta ME 04333-0006

207-626-8800



Maine Attorney General's Consumer Mediation Sevice

6 State House Station

Augusta ME 04333

207-626-8849

Web site: www.state.me.us/ag



Maryland

State Offices

Chief

Consumer Protection Division

Office of the Attorney General

200 Saint Paul Place

16th Floor

Baltimore MD 21202-2021

410-528-8662 (consumer complaint hotline)

410-576-6550 (consumer information)

410-528-1840 (health advocacy unit)

TDD: 410-576-6372 (Maryland only)

Fax: 410-576-7040

E-mail: consumer@oag.state.md.us

Web site: www.oag.state.md.us/consumer



Manager

Business Licensing & Consumer Service

Motor Vehicle Administration

6601 Ritchie Highway, NE

Glen Burnie MD 21062

410-768-7248

Fax: 410-768-7602





Regional Offices



Administrator

Maryland Attorney Generals' Office

Consumer Protection Division

138 East Antietam St, Ste 210

Hagerstown MD 21740-5684

301-791-4780

410-576-6372

Fax: 301-791-7178



Consumer Affairs Specialist

Eastern Shore Branch Office

Consumer Protection Division

Office of the Attorney General

201 Baptist St.

Suite 30

Salisbury MD 21801-4976

410-543-6620

Fax: 410-543-6642

Web site: www.oag.state.md.us

County Offices



Administrator

Howard County Office of Consumer Affairs

6751 Columbia Gateway Dr.

Columbia MD 21046

410-313-6420

Fax: 410-313-6453

E-mail: shannan@co.h*o.md.us



Division Chief

Montgomery County Division of Consumer Affairs

100 Maryland Ave.

Suite 330

Rockville MD 20850

240-777-3636

TDD: 240-777-3679

Fax: 240-777-3768

Web site: www.co.mo.md.us/hca



Massachusetts

State Offices

Director

Executive Office of Consumer Affairs and Business Regulation

10 Park Plaza room 5170

Boston MA 02116

617-973-8700 general info

617-973-8787 consumer hotline

in MA 1-888-283-3757

TDD/TTY: 617-973-8790

Fax: 617-973-8798

E-mail: consumer@state.ma.us

Web site: www.state.ma.us/consumer



Attorney General

Consumer Protection and Antitrust Division

Office of the Attorney General

200 Portland St.

Boston MA 02114

617-727-8400 The Consumer Hotline - information and referral to local county

Fax: 617-727-3265

Web site: www.ago.state.ma.us



Consumer Protection and Antitrust Division

Office of the Attorney General - Springfield

436 Dwight St.

Springfield MA 01103

413-784-1240

Fax: 413-784-1244



County Offices

Mayor's Office of Consumer Affairs and Licensing

Boston City Hall

Room 817

Boston MA 02201

617-635-3834

617-635-4165

Fax: 617-635-4174

Web site: www.cityofboston.gov/consumeraffairs



Cambridge Consumers' Council

831 Massachusetts Ave

Cambridge MA 02139

617-349-6150

Fax: 617-349-6148

Web site: www.ci.cambridge.ma.us/~Consumer



Fall River Consumer Program

One Government Center

Fall River MA 02722

508-324-2672

Fax: 508-324-2626



Consumer Protection Division

North Western District Attorney's Office

238 Main Street

Greenfield MA 01301

413-774-5102

Fax: 413-773-3278



Consumer Protection Program

Haverhill Community Action, Inc.

25 Locust St.

Haverhill MA 01830

978-373-1971

Fax: 978-373-8966



Consumer Assistance Council, Inc.

149 Main St.

Hyannis MA 02601

508-771-0700

Toll free: 1-800-867-0701

Fax: 508-771-3011

Web site: www.consumercouncil.com



Consumer Protection Program

Greater Lawrence Community Action Council, Inc.

Consumer Protection Program

350 Essex St.

Lawrence MA 08140

978-681-4990

Fax: 978-681-4949

Web site: www.glcac.org/consumer.htm



Middlesex Community College Law Center

Local Consumer Program

33 Kearney Square Room 117

Lowell MA 01852

978-656-3342

Fax: 978-656-3339

E-mail: dunnk@middlesex.cc.ma.us





Medford Consumer Advisory Commission

90 Main St.

Medford MA 02155

781-393-2460

Fax: 781-393-2342



Consumer Assistance Office - Metro West, Inc.

209 West Central St.

Natick MA 01760

508-651-8812

Fax: Fax: 508-647-0661



Newton-Brookline Consumer Office

Newton City Hall

1000 Commonwealth Ave.

Newton MA 02465

617-552-7205

Fax: 617-552-7027



Director

Mass PIRG Consumer Action Center

182 Green St.

North Weymouth MA 02191

781-335-0280

Fax: 781-340-3991

E-mail: jfoyconsumeraction2@juno.com



Berkshire County Consumer Advocates, Inc.

150 North St.

Pittsfield MA 01201

413-443-9128

Toll free: 1-800-540-9128

Fax: 413-496-9225



Consumer Aid Program

South Shore Community Action Council, Inc.

265 South Meadow Road



Plymouth MA 02360

508-747-7575 x226

Fax: 508-746-5140

E-mail: lmtilley@sscac.org

Norfolk District Attorney's Office

10 Granite St.



Quincy MA 02169

617-984-5600 ext. 118

Fax: 617-769-6101



Revere Consumer Affairs Office

City Hall 281 Broadway

Revere MA 02151

781-286-8114

Fax: 781-284-6999



Mayor's Office of Consumer Information

City of Springfield

1243 Main St.

Springfield MA 01103

413-787-6437



Director

Consumer Council of Worcester County

484 Main St.

2nd Floor

Worcester MA 01608-1690

508-754-1176

Fax: 508-754-0203

E-mail: dreilly@wcac.net

Michigan



State Offices

Director

Bureau of Automotive Regulation

Michigan Department of State

Lansing MI 48918-1200

517-373-4777

Toll free in MI: 1-800-292-4204

Fax: 517-373-0964



Assistant in Charge

Consumer Protection Division

Office of Attorney General

PO Box 30213

Lansing MI 48909

517-373-1140 (complaint information)

517-373-1110

Fax: 517-241-3771



County Offices

Chief Investigator

Bay County Consumer Protection Unit

1230 Washington - Courthouse

Bay City MI 48707-5994

517-895-4139

Fax: 517-895-4167



Director

Consumer Protection Department

Macomb County

Office of the Prosecuting Attorney

Macomb County Administration Bldg

One South Main Street 3rd FL

Mt. Clemens MI 48043

810-469-5600

810-469-5350

Fax: 810-469-5609



City Offices

Director

City of Detroit Consumer Affairs Department

65 Cadillac Square

Suite 1600

Detroit MI 48226

313-224-3508

313-224-6995 (complaints)

Fax: 313-224-2796

E-mail: castillojr@cadtwr.ci.detroit.mi.us

Web site: www.ci.detroit.mi.us



Minnesota

State Offices

Manager

Consumer Services Division

Minnesota Attorney General's Office

1400 NCL Tower

445 Minnesota Street

St. Paul MN 55101

612-296-3353

Toll free: 1-800-657-3787

Fax: 612-282-5801

E-mail: consumer.ag@state.mn.us

Web site: www.ag.state.mn.us/consumer



County Offices

Director, Citizens Info Hotline

Hennepin County Citizen Information Hotline

Office of Hennepin County Attorney

C-2000 County Government Center

Minneapolis MN 55487

612-348-4528

TDD/TTY: 612-348-6015

Fax: 612-348-9712

E-mail: citizeninfo@hennipin.mn.us

Web site: www.co.hennepin.mn.us/coatty/hcatty.htm

City Offices



Director

Division of Licenses & Consumer Services

Minneapolis Department of Regulatory Services

City Hall, Room 1C

350 South 5th Street

Minneapolis MN 55415

612-673-2080

TDD/TTY: 612-673-3300/3360

Fax: 612-673-3399

E-mail: opa@ci.minneapolis.mn.us

Web site: www.ci.minneapolis.mn.us



Mississippi



State Offices

Director Consumer Protection Division of the Mississippi

P.O. Box 22947

Jackson MS 39225-2947

601-359-4230

Toll free in MS: 1-800-281-4418

Fax: 601-359-4231

Web site: www.ago.state.ms.us



Director

Bureau of Regulatory Services

Department of Agriculture and Commerce

121 North Jefferson St.

P.O. Box 1609

Jackson MS 39201

601-359-1111

Fax: 601-354-6502

Web site: www.mdac.state.ms.us







Missouri

State Offices

Deputy Chief Counsel

Consumer Protection and Trade Offense Division

PO Box 899

1530 Rax Court

Jefferson City MO 65102

573-751-6887

573-751-3321

Toll free in MO: 1-800-392-8222

TDD/TTY toll free in MO: 1-800-729-8668

Fax: 573-751-7948

E-mail: attgenmail@moago.org

Web site: www.ago.state.mo.us



Montana

State Offices

Chief Legal Counsel

Consumer Affairs Unit

Department of Administration

1424 Ninth Ave.

Box 200501

Helena MT 59620-0501

406-444-4312 (Misc.)

406-444-9405 (Telemarketing)

406-444-1588 (Automotive)

Fax: 406-444-2903



Nebraska

State Offices

Assistant Attorney General

Department of Justice

2115 State Capitol

P.O. Box 98920

Lincoln NE 68509

402-471-2682

Toll free in state: 1-800-727-6432

Fax: 402-471-0006

Web site: www.nol.org/home/ago



Nevada

State Offices

Commissioner

Nevada Consumer Affairs Division

1850 East Sahara

Suite 101

Las Vegas NV 89104

702-486-7355

Toll free: 1-800-326-5202

TDD: 702-486-7901

Fax: 702-486-7371

E-mail: ncad@fyiconsumer.org

Web site: www.fyiconsumer.org



Bureau of Consumer Protection

555 E. Washington Ave, Ste. 3900

Las Vegas NV 89101

702-486-3420



Deputy Chief Investigator

Consumer Affairs Division

Department of Business and Industry

4600 Kietzke Lane, Building B, Suite 113

Reno NV 89502

775-688-1800

Toll free in NV: 1-800-326-5202

TDD: 775-486-7901

Fax: 702-688-1803



New Hampshire

State Offices

Consumer Protection and Antitrust Bureau

New Hampshire Attorney General's Office

33 Capitol St.

Concord NH 03301

603-271-3641

TDD toll free: 1-800-735-2964

Fax: 603-271-2110

Web site: www.state.nh.us/nhdoj/Consumer/cpb.html



New Jersey

State Offices

Department of Law and Public Safety

Division of Consumer Affairs

PO Box 45025

Newark NJ 07101

973-504-6200

Toll free: 1-800-242-5846

E-mail: askconsumeraffairs@smtp.lps.state.nj.us

Web site: www.state.nj.us/lps/ca/home.htm



County Offices

Director

Atlantic County Division of Consumer Affairs

1333 Atlantic Ave.

8th Floor

Atlantic City NJ 08401

609-343-2376

609-345-6700

Fax: 609-343-2322

Web site: www.aclink.org/law/mainpages/conshome.htm

Director/Superintendent



Camden County Office of Consumer Protection/Weights and Measures

Jefferson House

Lakeland Road

Blackwood NJ 08012

609-374-6161