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  • Report:  #1037864

Complaint Review: 42photo

42photo 42 nd st photo, 42photo.com Tricks you into buying overpriced items you don't need New York, New York

  • Reported By:
    David — Benbrook Texas
  • Submitted:
    Mon, March 25, 2013
  • Updated:
    Mon, March 25, 2013
  • 42photo
    378 5th Ave
    New York, New York
    United States of America
  • Phone:
    888-810-4242
  • Category:

Company with the lowest price for a Cannon Powershot G15.  After placing an order online, they call and tell me I need a special SD card for it to work.  The sales pitch I remember was "double the memory of what you order" and "I'll discount the camera to help you out".

When I got the package, my credit card charge was $100 extra for a 4gb SD card that normally sells for $25 locally.  I call them and want to return the $100 SD card.   What they had done was made it a "package deal" and I would have to send everything back.  Shipping plus 20% restocking fee!   Around $115.  UNECONOMICAL  I then said I would dispute it with my credit card company.  Of course they had heard that before and said it wouldn't do any good.  Final Offer: they would give me a $20 credit.

I doubt anybody could come out ahead by buying from this company even if you did refuse any of their "add-ons" and "must haves".  I'm just surprised they didn't try to sell me the battery that comes with it.

1 Updates & Rebuttals


David

Benbrook,
Texas,

A misunderstanding

#2Author of original report

Mon, March 25, 2013

Everything was "made right".  The confusion on whether or not I needed the special SD card was explained and it turned out to be a good price also.  The sales staff was very helpful when notified of my displeasure.

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