4X Made Easy - GlobalTec Solutions ripoff Defective training software is making it impossible to see true results. Orlando Florida
After purchasing the 4X Made Easy software package, and making "paper trades" for three months, I am unable to see how my trades have done. The Account Manager shows wild swings in amounts gained and lost, even when there is no real activity on the currency pair traded. When I asked the technical staff what was happening, I was told that the software was being re-written, and would be updated around the end of the year.
So far I've contacted the company with several other issues, and have always been told they were working on the problems.
My $3,258.56 investment, plus the $100 monthly "feed" fee does not seem to me to be worth what I have paid, particularly when I will be paying a couple of hundred dollars more before the software is "fixed". I would very much like to return the materials for a refund, and I probably am the only Howard on the list of customers in Issaquah, WA.
Howard
Issaquah, Washington
U.S.A.
2 Updates & Rebuttals
Howard
Issaquah,Washington,
U.S.A.
Problem resolved.
#3REBUTTAL Individual responds
Sat, December 10, 2005
After being contacted by a very courteous Jeff Johnson, (yes he really exists), my problem with his company's product has been resolved to my satisfaction. Thanks, Jeff. You are a man of your word.
Howard,
Issaquah, Washington
U.S.A.
Jeff
Addison,Texas,
U.S.A.
Response from Company
#3UPDATE Employee
Tue, November 22, 2005
Howard,
I do have you located and we will contact you immediately. I apologize for the troubles you have been experiencing with the Trade Manager portion of the software.
You have my assurance that we will work with you to alleviate your issues to your satisfaction. I look forward to working with you to resolve.
Respectfully,
Jeff Johnson
Vice President Operations/COO
Globaltec Solutions