Complaint Review: 4XTream Roofing & Contracting

Do not let the color matching tees fool you. Dealing with Kenneth Patton and his company 4XTream Roofing & Contracting LLC have been a nightmare since we hired them, reffered by a mutual friend... Project according to Kenneth Patton was supposed to last from 2 weeks to a month. Three months later project was not complete and both Kenneth and his company are nowhere to be found. Used rain as an excuse for initial delays even though 90% of scope of work was inside the house. Initially Kennth Patton and his crew were all smiles. Once payment was received to start renovations the smiles turned into tardiness, bad craftmanship, Etc. 

Kenneth Patton ignore multiple request to walk the property with us to check work performed, ignore multiple emails, texts and phone calls with issues we were having with both his crew and their craftsmanship (have copies of emails and texts from him and his crew). 

Charged us over +$1,400.00 to tarp the chimney (unauthorized work) because according to them was leaking and used NAILS to hold the tarp damaging existing shingles (NAILS?) cost of the unauthorized work: $1000.00 plus +$400.00 “roofing labor minimum". Had to hire roofer that told us that the only damage he found were the damaged shingles, new roofer told us that $1000 the amount he usually charged to cover an entire roof, “peak of reliable roofing”, give me a break.

These guys will show up at noon and will only stay at the house for a few hours. On multiple occasions they showed up without tools and had to leave. A project that was supposed to last a few weeks ended up lasting months and months and was never completed. 4Xtream Roofing & Contracting LLC busted a water pipe while building a small deck and took them 3 weeks to repair. When we confronted Kenneth Patton, his response was “the water line is holding, not sure where you got the material for the water line, as it not normal material. If you provide, we will replace the damage piece”. So no only they broke it but now I have to find the piece they broke (seriously?). Paid them to patch and paint small hallway bathroom. They ended up painting over holes; I guess they forgot to patch??? We don’t know that much about painting but aren’t contractors/painters supposed to cover holes and cracks before painting??? We never really take the time to write a review but we have never had to deal with in our opinion with such an incompetent and unprofessional crew before. Please save yourself time, money and a huge headache and hire any other crew or DIY, you will get better results.  

Already retained services of an attorney, in process of filing lawsuit and will update as case moves along. 

Please search online for this company and for his owner (on this same site) before you use them.