Complaint Review: 50 states movers

do not use this company!!!!

I HIRED this company on 9/20/13 and was  scheuled a moving date of 9/27/13 i was asked to give a day window. so the move  was scheduled from 9/26 or 9/27. i had a quick move to florida and by me being a  single female in a new city i didnt want the extra hassle of moving. so i hired  a compmay. they didnt require a deposit so it was perfect for me due to the  expense coming out of pocket. they quoted me the lowest price.the price i was  quoted was 1101. based on a certain amount of cubic feet.

on 9/25(not the  dates that we agreed upon) i received a call from the driver telling me that he  would be there at 3pm. i informed him that it wasnt the date agreed upon and i  wasnt in the state. after much hassle they came on 9/26 at 8am. the people who  picked up my equipment were EXCELLENT... however i didnt know they wouldnt be  the ones to deliver.

i was told the truck would get ther on sat  9/28/13 however the truck didnt call me until sunday 9/28/13. the driver told me  that they would be there between the hours of 4-6. they called me at 615 to  inform me they were broke down. im sorry they didnt call me the TEXT me they  were broke down. now mind u this is after telling me u were on I-95 and u need  directions to my home. i wondered how could i possibly give great directions  when i am new to this state. i have to GPS everything...

needless  to say they arrived at my house after 830pm. it was pitch black DARK. the driver  told me he didnt have the equipment to assemble ANYTHING. after lowering my  dresser. the screws to my bed were missing. the driver then told me that i could  go to HOME DEPOT and buy some screws.. after he just collected the remaining  balance of $827!! i was also told that i could put a ad on craigs list and  someone will come assemble the furniture for me. this was told to me by one of  the movers. he stated they werent a contracting company so that wasnt there  job.

they didnt put my bed together nothing is assembled and everything is  still in boxes.  when the initial pickup guy took bed apart he told me that  he put the screws in the top drawer when it arrived the driver told me that  screws were missing and it was nothing they can do.. and on TOP OF THAT he asked  for a TIP!!!!

on 9/30/13 i called the 18009339098 and talked to the indidual  who set up my move. and he told me that was out of his range of expertise. and  someone would call me at lunch. wellat 330pm NO ONE had called me!! i called  back talked to a manager..ADAM AND MIKE were VERY RUDE rushed me off the phone  had me on hold for 45mins twice and told me that the guy who disassembled my  furniture will come back and do it. i still had the guys number who disassembled  and he stated he wasnt coming because thats not his job. 

I CALLED BACK TODAY  10/1/13 AND SPOKE TO MIKE.. i guess they have caller id because soon as i said  hello he was like he spoke to me on yesterday and that the guy is coming  out.

SO NOW IM OUT OF 1900$$ I HAVE A BED NOT PUT TOGETHER AND  EVERY PIECE OF FURNITURE AND DECOR IS SITTIN ON THE FLOOR WHEN IT WAS SUPPOSED  TO BE PUT LIKE IT WAS LEFT. this has been by far the WORSE MOVING COMPANY I HAVE  EVERY ENCOUNTERED!! DO NOT USE THEM