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  • Report:  #1415571

Complaint Review: 511 Tactical

511 Tactical No items shipped, will not allow me to cancel the order Internet

  • Reported By:
    Lexie — Orlando Florida United States
  • Submitted:
    Thu, December 07, 2017
  • Updated:
    Thu, December 07, 2017

I ordered $275. wort of items as a gift for my husband last year.  It took over 8 weeks to arrive,...(after the holiday was over).  I thought maybe it was just a fluke so once again I ordered a fairly large order for his birthday this year.

It has been 3 weeks so I checked the tracking which said "there is NO tracking for this order".  I called and the a girl said that the items had not even been placed in a box yet. I told her my husbands birthday was next week and she said that it wouldn't even be packaged by then.

The next day I decided to cancel the package and just go to  Bass Pro Shop to buy it there.  Patty said "you can not cancle the order because it has already been packaged".  I told her about what was said the day before and she said.... "the order can not be canceled."  I told her that this was going to ruin my husbands birthday due to him not getting any of his gifts.  She said "we can not cancel the package".  I asked "has it shipped"?  She said "No but you can not cancel the order".

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