Print the value of index0
  • Report:  #1059744

Complaint Review: 911caviar.com

911caviar.com -or- Gourmet Direct International, Inc watch out, they charged card immediately but didn't deliver as promised, $35 for overnight shipping). Beverly Hills California

  • Reported By:
    RFP — Manhattan New York
  • Submitted:
    Mon, June 17, 2013
  • Updated:
    Mon, June 17, 2013

Ordered caviar for overnight delivery, very expensive item with a $35 charge for overnight shipping.  Checked in with 911caviar 2 days after purchase, and a very rude man (wouldn't give his name) said the package hadn't been shipped yet.

When I asked why it hadn't been shipped yet, he said it was going out "today" -- already late.  My credit card had already been charged the day I ordered (not upon shipping), which is bad business practice.  Then when I asked to speak with a supervisor, the guy hung up on me.

The company also goes under the name Gourmet Direct International, so I suggest avoiding them as well.  I sent an email to get a credit back on my card, but never heard back, and no credit has been posted.  I stopped payment with my bank and filed a fraud alert.

Respond to this Report!