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  • Report:  #828053

Complaint Review: A#1 AIR | Ripoff Report Verified™ …businesses you can trust. Commitment to customer satisfaction positive rating for its customer support from Ripoff Report. A#1 Air implemented strategic changes to insure clients complete comfort and satisfaction.

A#1 AIR REVIEW: Customer Satisfaction Commitment: A#1 AIR is commited to customer satisfaction, A#1 Air implemented strategic changes to insure clients complete comfort and satisfaction, focusing on providing immediate exceptional air conditioning repair, a/c service, air conditioner installations, heating and furnace service, ac and heat tune ups for all of Dallas, Fort Worth, Plano, Mckinney, Allen, Arlington, Irving, Flower Mound, Grapevine, Richardson, Frisco, Carrollton, Coppell


*UPDATE: Recognized by Rip-off Report Corporate Advocacy Program as a safe business service A#1 Air pledges to always resolve any issues, feel safe, confident & secure when doing business with A#1 Air. Verified Safe Business

  • Reported By:
    D — Dallas Texas United States of America
  • Submitted:
    Wed, January 25, 2012
  • Updated:
    Mon, December 08, 2014
  • A#1 AIR | Ripoff Report Verified™ …businesses you can trust. Commitment to customer satisfaction, positive rating for its customer support from Ripoff Report. A#1 Air implemented strategic changes to insure clients complete comfort and satisfaction.
    1605 Crescent Circle #200
    Carrollton, Texas
    United States of America
  • Phone:
    9722424800
  • Web:
  • Category:

NOTICE: About the Report below.

Ripoff Report sometimes (((REDACTS))) some offending words and false accusations/statements because we found what was posted to be false. If the posting was true, there would have been legitimate proof or documentation sent back to Ripoff Report. The claims are ridiculous. Ripoff Report was not sent any evidence for the claims the author of the Report below made –  While it is true some employees had charges of possession of marijuana in the past. Ripoff Report feels this is no big deal. Everyone deserves a second chance. As a matter of policy, when a business joins the Corporate Advocacy Business Remediation and Customer Satisfaction Program, .. Ripoff Report emails everyone that filed a complaint so the member business can make things right with them…  our program calls for the member business to err on the side of the customer. Of course, everything within reason. It is our opinion, the Report below is bogus. Ripoff Report hired a 3rd party verifier  who inspected the offices of A#1 Air  and found them to be legitimate with the credentials supporting this fact. There was no one on Drugs.

A#1 Air out of Carrollton TX. Has been advertising that they are drug free, and background check all their technicians. And that is a LIE. The owner himself is a 2 time felon. and has multiple employees that are felons. He advertises that installers are worker checked approve, and that is LIE if they dont qualify to get a badge he has one printed online. The owners name is James Paul Green and if you follow the link you will find the 2 felony drug charges. the other employees that are working with a record or not drug free.

Jason Adams
Matthew Good
Angel Ramirez
John Jones

Theres a few more. facts. http://www.dallascounty.org/criminalBackgroundSearch/search.do;jsessionid=F96502D00323DF04C8DC933D17A2D58A.dcapp4

6 Updates & Rebuttals


Be honest

Springtown,
Texas,
United States of America

Grudge

#7General Comment

Thu, February 09, 2012

Mr. Turner you should really take your grudge out on your ex-wife in another forum. The opinions of someone from comfort experts/hobsons, who was fired for sexual harassment of a female employee, is really of no importance.


JJ1081

United States of America

Elaboration on State Regulation

#7General Comment

Wed, February 08, 2012

There is in fact state regulations...Please follow the link:

http://www.tdlr.state.tx.us/acr/acr.htm

A initial application is done with criminal background check as well as yearly renewals. They are looking for violent/hazardous criminals. Although someone may have a drug charge from the past does not mean that they are a threat to your home; nor currently using drugs. If there are any questions with regards to your record you have to under go an appeal/hearing.

Thank you.


Flynrider

Phoenix,
Arizona,
USA

Curious.

#7Consumer Comment

Wed, February 08, 2012

 In order to go into a home these employees are reviewed by the State and given approval,which in turn, having to keep a state licensed card on them. "

   Are you saying that there is some regulation requiring a mandatory criminal background check on air conditioning and heating employees in Texas?  Never heard of that one.  Care to elaborate?


JJ1081

United States of America

False Accusations

#7General Comment

Wed, February 08, 2012

This is completely absurd and just wrong that someone can go and "throw you out there" with false statements, exaggerations, etc. Plain and simple, Disgruntled Employee was fired and did anyone stop to ask why he was Fired..... THEFT!! This sums it up into retaliation. You know, right or wrong, everyone has skeletons and a past. People change. In order to go into a home these employees are reviewed by the State and given approval,which in turn, having to keep a state licensed card on them. The state checks their backgrounds and feel that if they are a threat to any persons they will not be granted approval; without approval no entry into a home and you will not be hired. This process is renewed/reviewed yearly. This if FACT. These employees are hard workers and not a threat. So get over yourself and just accept the fact that you are the crooked employee that screwed over the company. You are just trying to draw attention away from yourself by trying to put it back on them. Maybe someone should be asking this Ex-employee why they are really MAD.... What was that saying, "Whenever you point your finger at someone you have three pointing back at yourself"!

Also your statement of the workers are NOT DRUG FREE...again I think you need to check your statement before making this accusation as well. I know FOR A FACT that employees, even ones you listed, ARE DRUG FREE!!!!!!!!!!!!


Wturner

United States of America

Ex-Employee or not sounds lke facts

#7UPDATE EX-employee responds

Fri, February 03, 2012

Well even if it was an Ex-employee sounds like they may have some facts for this company. I looked up the link and sure enough James Green has 2 felony charges. Have you followed the link?? Very interesting facts...


Be honest

Springtown,
Texas,
United States of America

Take responsibility

#7Consumer Comment

Thu, February 02, 2012

This is more than likely written by an ex employee who was arrested for thousands and thousands of dollars of theft from this excellent company. It is very sad our world lets such a person with very low morals and values try to ruin a company who gave him every opportunity in the world.

Respond to this Report!