A-1 Wireless, InPhonic rebate ripoff! after resubmitting everything in 180-210 time period Internet
I submitted my rebates too early and received emails inicating so and resubitted everything within the correct 180-210 period (mailed both rebates at the same time) and included ALL of the required documents including the emails. They recently sent me a notice on one of the rebates that it was not post marked within 180-210 time period, but their records indicate that it was within the correct period when I called to complain. They still said there is nothing they could do. The other rebate indicates it was received about two months after the other one yet I mailed them both at the same time. It is possible the $100 rebate might be fixable but the $50 one, they said there is nothing they can do about it. Why don't they have a copy of the envelope showing the postmark date? InPhonic is ripping off my money and they can't even prove why because they don't have access to the stuff I mailed them. I think this rebate stuff is one big rip-off sceme all across the board!!!
Denise
Colorado Springs, Colorado
U.S.A.
1 Updates & Rebuttals
Doreen
Washington,District of Columbia,
U.S.A.
We can show proof of postmark
#2UPDATE Employee
Wed, April 05, 2006
Hi Denise,
All the original copies are kept, so if you send an email to my office (to customerinquiry@inphonic. com ATTN: Jennifer), I can request the paperwork from our rebate company in Arizona. This will not be a problem.
If a mistake really was made, we can have the decision overturned and the rebates reprocessed. Or, as we've been able to do in many cases, we can send you a copy of the envelope with the postmark date as proof.
Please send me an email with your order number and I can get this documentation for you. I'm happy to help.
regards,
Jennifer B.
InPhonic