Complaint Review: A Best Choice Movers / A Better Choice Movers

A Better Choice Movers moved my belongings in October 2006. I had my belongings in storage, which was changed to A Best Choice Movers (and moved from Fairfield, NJ to Hackensack, NJ) until October 2008.

They quoted me $500 and the charged me $1,500!!

I am missing almost all of my furniture, almost everything in boxes were broken, I found rat feces in with my clothes and all of the boxes were mutilated!!

They "lost" my payments and when I sent them the money order receipts, they would not accept them. In October 2008 they called me and said they were going out of business and I had to pay them $1,900.00 to get my belongings out of storage.

I finally did settle for $1,400.00. I filed an insurance claim for my missing and broken belongings, which I never received.

I filed a complaint with Better Business Bureau, which went unanswered by A Best Choice Movers. I filed a complaint with Consumer Affairs and they agreed on a very small settlement in December 2008, which they have yet to pay. Consumer Affairs will not return my phone calls.

You cannot trust this company or the State of New Jersey!!!

Trish
Irvington, New Jersey
U.S.A.