Complaint Review: A Eastern Connection

In November 2006 I hired a company named A Eastern Connection Inc to ship my car across country and paid them $925 the same day as the order was placed, using a credit card. The vehicle was to be shipped December 20th or 21st. They never shipped my vehicle or performed any service whatsoever. I called them a minimum of once per week over the next month, and they would always tell me my vehicle would be shipped the next week. But they never once called to give me a status or to let me know that the vehicle would not be picked up, and it never was. Finally, a month later, they told me once again that it would be shipped the next week. I said I'd had enough and faxed them notice in writing of my cancellation.

They promptly faxed back a response to me saying they'd send me a refund check the next week. Why a refund check and not a chargeback to my credit card, I wondered, but decided to give them the benefit of the doubt which they certainly didn't deserve. So now it's been over a month and, of course, a check or any contact has not arrived so I've contacted my credit card company who are currently trying to get me a refund.

Do not trust this company, they are a scam, they are totally unprofessional, rude, dishonest, and they will take your money and try to avoid you and refuse contact.

Thomas
Fort Myers, Florida
U.S.A.