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  • Report:  #1069604

Complaint Review: A Forever Recovery Verified TRUSTED Business | Verified™ …businesses you can trust. A Forever Recovery has professional certified staff the facility has created a quality standard well above the industry standard for addiction treatment and substance abuse recovery. A Forever Recovery has sought to bring together many different trained licensed professionals or certified recovering members of many different modalities that have a background in the addictions field.

A Forever Recovery RECOMMENDED Verified TRUSTED Business REVIEW: A Forever Recovery is 100% dedicated to operating a safe and secure addiction treatment facility that focuses on customer satisfaction. The residential program will continue to improve it's facility and offerings to help clients.


*UPDATE: A Forever Recovery pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. A Forever Recovery recognized by Ripoff Report Verifiedâ„¢ as a safe business service.

  • Reported By:
    anonymous — Michigan
  • Submitted:
    Wed, July 24, 2013
  • Updated:
    Thu, October 11, 2018
  • A Forever Recovery Verified TRUSTED Business | Verified™ …businesses you can trust. A Forever Recovery has professional certified staff, the facility has created a quality standard well above the industry standard for addiction treatment and substance abuse recovery. A Forever Recovery, has sought to bring together many different trained, licensed professionals or certified recovering members of many different modalities that have a background in the addictions field.
    216 St Mary's Lake rd
    Battlecreek , Michigan
    USA
  • Phone:
    (877) 456-3313
  • Web:
  • Category:

ABOUT THE RIPOFF REPORT BELOW:


Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them. The Report below should be taken with a grain of salt.


NOW TO THE ORIGINAL REPORT THAT WAS FILED


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Please do not send your loved ones here!  Research local rehab centers with a medical staff.


These people are preying on hurting families with such a false face of love and reassurance. They are LIARS, or they really believe the garbage they are told by management.  They refresh their staff constantly, during my husband's stay 6 employees were fired including his case worker.


When you have a loved one that is needing immediate help you reach out to people.  This company has their scripts down in the way they reassure you.  The process of getting my husband into the facility was very easy; Same day.  They stated that insurance would cover the stay except for the Copay of $3000.  The only way they would cover his stay would require a stay of more than 45 days. If I removed my husband before the 45 days I would be held responsible for $13,000. That was stated several times.  No matter how long he stayed I have to pay anyway, so that was slick.   


 Blue Cross will not cover this company at all.--there is a reason for that.  Of course I was so excited for my husband to get the help he needed. 


We drove 3 hours to take my husband that night and I financed the copay--due to addiction I was the only employeed person in my home.  They did not give me a copy of the papers I signed.  Next, I said good bye to my husband and drove away.  Later I found out they drove him to another location for detox, which was not told to me.  It was a dreary building in downtown Battlecreek.  Peeling paint, part time workers with no experience, actually they were former addicts. No doctor on site at all. They kept him there for two weeks. I was told that he would be in the facility I was shown so he could take advantage of the sauna, and exercise room.  LIES! 


After the two weeks he was introduced into the general population( like prison).  In the mean time I was calling my Insurance company getting more information on what would be covered.  The company "A Forever Recovery" or "Best Rehab" is not registered with my Insurance.  They will not cover at all.  LIES Again!


Please do not send your loved ones here!  Research local rehab centers with a medical staff.

6 Updates & Rebuttals


loveurself

grand rapids,
Michigan,
USA

us Attorney General investigations wrongful death suits med mal practice and more

#7Consumer Comment

Wed, June 24, 2015

it is s my understanding that currently there are at least 20 active US Attorney General investigations, 2 wrongful death lawsuits and 5-7 medical mal practice suits as well as a plethora of insurance frued complaints.  my daughter is in law school and found several depositions.  Paticularly one involving the former director of nursing and also former employees who testified about patient practices.  You should go to the state of michigan and look up the complaints. I recall that some of the physicians they claimed to be on site didnt even have a license, i assure you there is no dr. On site. they are liars and i think you could do research and find attorneys who are representing others like yourself. Google AForever recovery is a scam there are numerous websites out there working hard to reveal the truth about this organization. Pamela Anderson the facilatator at Forever Recovery is the sister of Per Wixstrom google that to. Good luck. 


loveurself

grand rapids,
Michigan,
USA

AFR detox facility i was there

#7Consumer Comment

Wed, June 24, 2015

afr detox in battle creek.  I was there for 7 days and never once did a dr. Step foot into the slum house.  There is a hot tub, 1 not 2.  

The water is undrinkable we could not brush our teeth or shower there.  The toliets dont flush if staff is using washing machines, so often times the toliet was full of feces or vomit.

Each night we would walk over to the seperate rehab facility to shower. there are only 2 shower stalls. I had to  use the handicapped stall no shower curtain and no shower head. The water would run down the wall and i would position myself as best i could to get the water and wash myself the entire time i was in 4 inches of standing water. 

The staff in the detox house treated me with love and kindness all of the staff there had been thru the program and understood where i was emotionally. my desire to get sober was stronger and more important to me then the lies they told me to get me in there so the horrendous living conditions were not going to keep me from getting thru detox

the ladies rooms are in the basement and i can only say that it felt like a dungeon. The bathroom walls were rotted no water pressure to wash hands but sanitizer was provided. The sulfer smell was horrific, i grew up in well water and this was nothing like i ever experienced before.  Disgusting.  i was there in June 2015. Lets keep it real.  I never came across any fellow patients who said wow "this place is so nice and its everything they said it was" 

im only responding here in regards to the detox house. I have much to share about the rehab building, their staff, those facilities the lies the MRT program and how they disciplined patients, the scam.  we all wished we were back at the slum house so i promise you the struggle was real i will post about that in another topic. 


Anonymous

Other,

This is false.

#7Consumer Comment

Sat, September 20, 2014

 I also am a former client from 2011. First of all the detox center does also have it's own sauna, as well as two hot tubs and a gym. A doctor also visits the site daily at the detox center. And yes, this is normal with all rehabs. Secondly, blue cross blue shield does cover AFR. I have that insurance and my bill was covered in full aside from labs and detox medications. AFR saved my life and without it I would not have several years clean, nor gotten into college and am now only 2 terms from graduating with a degree in criminal justice. They also went above and beyond and I still am in contact with several employees from when I was there.


ImRight

Bradley beach ,
New Jersey,

AFR Is Legit

#7General Comment

Mon, March 31, 2014

First things first, this lady has not a clue about rehab centers whatsoever. I am a former client of AFR in 2011. Today I have almost 3 years clean and it is all due to the foundation of my recovery which started at AFR. Allow me to clear a few things up, Unless your going to a state funded rehab, your going to have to pay something, as AFR is privately owned.

Upon entering most treatment facilities, they are going to put you in their detox facility before they bring you over to the rehab. (I know this because I have been to them and bring meetings into rehabs every week, so I know what I'm talking about). Hiring new employees and letting people go is a part of any company so I don't know why this would be relavent to this woman's post,

but during my 90 day stay there the staff was pretty much the same, they're are many employees that work there between the management the counselors the cleaning staff the security the drivers the kitchen employees the gym staff as well as the specialists they bring in from outside, the the fact that they let go of 6 people shouldn't be surprising. 

There are doctors who come in as well as medical professionals such as nurses on site so this lady's opinion of that is also false. AFR is a holistic rehab and they do not load you up with a bunch of anti depressants and other medications which are given to clients at other rehabs (most of the time misdiagnosed). As for former addicts working there, the correct term is recovering addicts, and that is also common in rehabs. People who have been through programs like these and are succeeding go back and work in these types of places to help the still suffering addicts. 
 
In fact, I'd prefer a recovering addict who had experience on recovering from addiction who can give me personal experience and relate and identify to what I'm going through over someone who doesn't know what addiction even really is other than what they've learned In a classroom. Furthermore, AFR counselors are all certified MRT instructors, which is the program they have clients work during their stay there, so they know what they're doing.
 
Just to clarify, there is A gym and sauna at the rehab facility so once again this lady's post is incorrect.  AFR worked for me and can work for any one else willing to change their life, take this persons opinion with a grain of salt and do your own research on treatment centers, as she obviously did not. 


terter

glenwood,
Illinois,

a great rehab center

#7Consumer Comment

Wed, February 19, 2014

My son just graduated from A Forever Recovery. It was a great adult experience for him and a great recovery. They got through to him with things he now understands. He wrote 100's of pages about himself to find out what was bothering him. The group sessions opened his personality up to understand the real world. Find a graduate and ask him for a referrence about A Forever Recovery.  Don't believe all this ripoff report because they are not true.


kmd

chicago,
Illinois,

Same horrible Forever Recovery experience

#7General Comment

Mon, January 20, 2014

Experienced the exact same circumstances with my son.

I contacted the Attorney General office of Michigan, and essentially they did not or would not help me.

Was out sooooooo much money because had to pay up front to get my son in the program.

The conditions were deplorable yet their attorney denied everything.

Do you or anyone else know of a way we can start some kind of class action suit against this lying, deceiving, pathetic place.  They are nothing but liars!

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