Complaint Review: A Home Away Retreat

A Home Away is a private "addiction recovery" treatment house in Kelowna, BC. Those who are fortunate enough to have the money to attend places like this expect a little decency and respect! I am very disappointed and saddened that I've been taken advantage of in this way. Had I known that I would be treated with such disrespect and what I would describe as anger, I wouldn't have chosen A Home Away for my treatment.

I don't understand how people can get away with these sorts of things! Shortly after my arrival to A Home Away, owner and counsellor John Derry questioned me about my finances and suggested that I stay longer than the one month stay - explaining that I would benefit from staying 2 or 3 months.

I was very confused by this and became extremely uncomfortable around John Derry. I didn't understand why this was sprung on me so shortly after my arrival. (It has since been explained to me that this is when we (addicts) are most vulnerable.) I choose to leave A Home Away after a few days and was refused a refund.

People have to pay the 10 thousand dollars before they arrive to A Home Away and without the opportunity to check it out, you are going in without having even met John Derry nor viewed the facility, which is a house. It has since been brought to my attention that 'A Home Away' is also listed on a OkanaganHoliday(org or com) website as a Bed and Breakfast!

It's an 'addiction' house and a bed and breakfast - isn't that interesting! Please be aware about what you are putting your hard earned 10 thousand for one month toward. I wish that I had. Thank you.

D.
Kelowna, British Columbia
Canada