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  • Report:  #1404717

Complaint Review: A'lasche

A'lasche Cream - anti-aging A'lasche, face cream , recurring costs, scam St Petersburg, Florida Internet

  • Reported By:
    sheak — marion North Carolina USA
  • Submitted:
    Fri, October 06, 2017
  • Updated:
    Fri, October 06, 2017

I ordered a free sample of A'lasche face cream and paid 4.95 on credit card for shipping.  A month later I received another jar of the same face cream.  I contacted the phone number on the jar and reached customer service.  I was told I was charged 89.00 for the first "free" sample because I did not call to discontinue the service within 14 days.  I was also charged 89.00 for the second jar.  The customer service person, Rubin, said he would refund my credit card for all three charges - the 4.95 on 8/2, the 89.96 on 8/15, and  98.96 on 10/2/17.  I am also reporting this to my credit card company.  Rubin said there is a terms and conditions at the bottm of one page which spells out that if you don't call in 14 days, the charges start and continue to recur.  I returned to the product web site and indeed there is a terms and conditions in a faint font at the bottome of a page.  This is pure scam.  When I try to copy the terms and conditions, the page disappears.

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