Complaint Review: A & M Photo World

What an experience! This company is the worst company I have ever dealt with.

I wanted to purchase a digital camera from this company. I called them to make sure all items were included for the price of $219.00. The customer rep assured me that everything I was wanting was included.

I ordered the camera online the same night. The next day I received an email stating to contact the company to process my order. I called and it took me over 4 hours of calling to receive someone When I spoke to the person (ext. 773), I am guessing it was a customer service rep., they said that I would have to purchase a battery and battery charger for an extra $60.00!! Just the previous day they told me it was included. I told him that and he said I don't know who you spoke to, but that was wrong. I told him then, I did not want the battery and charger and I would just take the camera, and he said, no, we will just cancel your order!! What a joke!

I cancelled my order and I contacted my bank to let them know not to authorize this company on my credit card. Beware of this company! They are false advertising there prices!!

Britney
Oklahoma City, Oklahoma
U.S.A.