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  • Report:  #1261116

Complaint Review: A McKibbin & Co

A McKibbin & Co Rude representatives, irresponsible, non responsive, billed the home and hung up when asked about the bill La Jolla California

  • Reported By:
    A. M. — SAN DIEGO California USA
  • Submitted:
    Tue, October 13, 2015
  • Updated:
    Wed, October 14, 2015

I called earlier today in the morning to clarify a billing issue and left a message with the reception since their accounting was not available. I never got a call back. I called later int the day and spoke with a lady named "Roney" in the accounting and she accused me of having a tone while I was asking her questions about the bill. And then she hung up on me. This is not a reliable company and their staff are not courteous and very rude and irresponsible. We live in Barcelona Community in UTC area and I am not sure why they have not done any research before working a company. The service which they provide is very poor and should not really be called management. For weeks, the automatic clock of the pool was not working until I mentioned to them that the time was not adjusted after day-time saving clock changes. A property manager should be in charge of this. The sprinkler system runs on heavy water and every morning there are numerous splashes of water. They leave staining marks and I have had to hand waxing to remove these marks; a problem which I should not have had had they managed the property well. And for the services which have not provided to me, they bill and they hang up when you question them. I don't know how old this company is but in 2015, this kind of poor services is just not acceptable. I don't recommend this company to any property owner.

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