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  • Report:  #1401875

Complaint Review: A to Z Renovations TRUSTED Business | Ripoff Report Verified Safe™ …businesses you can trust. A to Z Renovations is a family owned business for three generations. A to Z Renovations an expert team of contractors trained to handle every project with the right technics and work ethics. A to Z Renovations’ main goal is to make sure each client's needs are met to their full capacity. A to Z Renovations specializes in renovations for condos co-ops homes and ground up projects.

A to Z Renovations TRUSTED Business REVIEW: A to Z Renovations has many years of experience in the construction and renovations industry and a reputation of happy and content customers.


*UPDATE: A to Z Renovations pledges commitment to always improving operations by joining Ripoff Report's Corporate Advocacy Program, A to Z Renovations recognized by Ripoff Report Verifiedâ„¢ as a safe business service.

  • Reported By:
    Anonymous — Brooklyn New York USA
  • Submitted:
    Sat, September 23, 2017
  • Updated:
    Tue, November 06, 2018
  • A to Z Renovations TRUSTED Business | Ripoff Report Verified Safe™ …businesses you can trust. A to Z Renovations is a family owned business for three generations. A to Z Renovations an expert team of contractors trained to handle every project with the right technics and work ethics. A to Z Renovations’ main goal is to make sure each client's needs are met to their full capacity. A to Z Renovations specializes in renovations for condos, co-ops, homes and ground up projects.
    Internet
    USA
  • Phone:
    800-257-0440
  • Category:

 It amazes me that this company can still operate under the same name and do business when they are utterly not fit to be in the industry. Theses jerk offs couldnt manage a simple interior renovation and ended up ruining my apartment. My floors were done so poorly I had to pay another contractor to rip them up and do them over. The staff or crew on site were nice and always went the extra mile but with limited resources and experience, they could only do so much. I got to know some of the crew members as I had became accustomed to seeing them in my apartment day in and day out, and I must say there were three guys that were so kind hearted and helpful that I wish I could just keep them and get rid of the rest of the company, particularly the owners and their PM. A-Z charged me a significant amount of money as I was told directly from the owner "we give the best customer service around". I assuned their workers were paid top notch for such high quality work and they would leave me in awe with the final result. However I was sadly mistaken. After speaking with some of the guys on a personal level, and they coming to my apartment flustered and drained, one of them opened up to me about the inexcusable disgusting working condirions of the company. I was told they are expected to work a minimum of 9 hour shifts and receive less then minimum wage as they are paid in the form of cash. To put in so much physical labor and not be compensated is disgraceful and they should be reported to the department of labor. After the guys attempted to do my flooring over, and sadly failed, I was highly upset and disappointed. I expressed my disappointment with the owner and he agreed to have the guys do it over but at my expense! When one of the crew members heaed, he was up front and honest and told me I should seek another company to do the work as they are not given the proper tools or materials needed because the company does not provide them. Once this had come to surface I was over A-Z. I took the advice of the one man and had someone else do the floors, which came out beautifully! I ended up saving well over $12,000 in money as well as time by using another company. I appreciate the honest feedback of the one man and will spread the word to my neighbors, friends and family.

Word of Advice to the Public: Shop around. Do extensive research. Dont rely of word of mouth, or even said to say, customer reviews on social networking sites, as a lot of companies, PARTICULARLY A-Z pays people to post fake reviews and create fake accounts to do it themselves. This was also something brought to my attention, and after spebding some time with the man on my site looking ovee their Yelp reviews, I identified several of them being fake. They also have fake reviews on Google as well, as the man pointed out, there are reviews posted my the owners own family and the owners themselves under a different alias!

1 Updates & Rebuttals


A TO Z Renovations

brooklyn,
New York,
United States

A to Z Renovations Response:

#2REBUTTAL Owner of company

Tue, November 28, 2017

Hello our names is Mike & David owners of atoz renovations. To all our clients who are reading all the negative reviews directed at our company. All these posts are completely false and does not reflect who we are as a company. We are a dedicated construction company that works diligently to provide our clients with the best possible service. We hired a 3rd party private investigation team and completed a long and thorough investigation Also with the help From Yelp & Google We were able to track down the individual who is posting all of these false reviews against our company. As you can see all the negative reviews is posted consecutively one after another in a short period of time. This individuals goal is to paint our company as a scam which is completely false. During the process of the investigation we found all of the negative reviews were being posted by an ex-employee who is working diligently to try to take revenge on our company. Over a long and patient process we have compiled all the necessary evidence to prove all the negative reviews are completely false and are in the process of working with our Legal team to take legal action. This individual posted negative reviews on multiple review website platforms like yelp & ripoff. We notified yelp & Google And their yelp responded accordingly & immediately removed all of the negative reviews. Once our legal team completes our pending case vs The individual we will comment With More info until then stay tuned. Lastly we at Atoz Renovations take pride in our customer service skills. We work diligently to train our staff to provide the best possible customer service. All our current team members understand what we stand for as a company and they will continue to provide the best quality of work with the best possible customer service. If anyone has any questions and would like to speak to us give us a call and we will prove to you why AtoZ Renovations is the company to choose for your next renovation project. Yours Truly Mike , David- Owners

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